EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Is it me or is this App bleep?

Resolved! Device Linking 🤯

Does anyone understand the perplexing process of linking a device to manage an account? I have tried many times over many weeks and am still unable to do it. My daughter is away at college and I can't gift her data!Just when I thought the EE app coul...

Resolved! Cannot Set Up Account

EE you will not let me verify my mobile number because it’s a US numberyiu say you are sending me a code to complete my setup for my house in Scotland but you don’t

Resolved! Unable to access my business account online / app

Since the beginning of December 2023, I have been unable to access my EE business account either on line or through the App. I have made several telephone calls to the EE helpdesk and have been advised there is a technical problem but it would be up ...

Resolved! Re: Cant log out

Why can't I log pout of the ee website

Resolved! Crap EE App

Where is my account and how do I fond out how much I'm paying, plus how much longer do I have put up with this awful service...

Resolved! EE account login via browser and app-suddenly not possible now

I have a SIM arrangement where I keep my account topped up and EE deduct £10 each month, for which I get minutes and gb of data.Up till now, I could login either via my browser or the EE app, and I could choose the mobile number and then be presented...

Resolved! EE website and app not working

EE website and app - can't access bills or other info

Turn mobile data off

Hello, I manage my sons phone from the ee app but over the last week I can’t turn data off, every time i do it the toggle just flips back to on when i return into it. Is there something wrong with the app? I’ve tried on my computer but it just says s...

Resolved! Re: App not showing bills?

I have the same issue. I cannot access/manage my mobile bills through the app or the website. I can manage broadband fine. The issue has been going on since at least November (that is when I noticed it) and I have had to get my bills sent hardcopy i...