EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Good network EE

Service

It is a good service, but expensive

Resolved! Bill payment

Hi when can I pay by broadband bill on the app thasnk ?

Resolved! Over charged for broadband

I went to an EE shop was told my broadband would be £27.99, when talking to EE on phone was told the shop were talking rubbish this didn't exist, and I am getting charged £34.99. Now all I see is adds for £27.99. I feel completely cheated. Is this EE...

Resolved! Two factor authentification

I recently tried to log into the EE website after my old T-mobile PAYG phone was (apparently) moved to EE. I couldn't log in and went through a complicated process to register again. Later I received an email telling me I had updated to 2FA. I ha...

Another day another failure of the website

One of the biggest, messiest, crap looking, poorly coded, slow loading, unstable pieces of crap I have ever used. Something like 15 clicks to upgrade or see a bill. You should fire the person who designed it, it is beyond awful and by design to prev...

My account

New contract

Hi. I received a message that my new document is ready to view this morning. I clicked the link and I didn’t show up then I copy and pasted it and still nothing showed up. So how can I view this link

Resolved! Brodband

Really Bad Customer Service no Access to the App

EE Finance Application Issue: Disappointing Experience

I had an extremely disappointing experience with EE and EE Finance.Since last Thursday, I’ve been trying to apply for a PS5 Pro (2TB) priced at £692 with a 24 month 0% interest plan. Every time I submit the application, I see a message saying it’s u...