Support using EE to manage your account and check data on-the-go.
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I have the app when I try to log in I type my email and password, and it brings me back to the log in page, I cleared cache and data and tried again, still the same issue, I then tried the website, I log in and it says there is an issue that ee is tr...
Been trying to gift data to myself from but cannot access the app or website, as it says ‘sorry there seems to be a problem’ from many devices please help would be much appreciated
I have been trying for months to log in to the EE app on my mobile. I have repeatedly been kicked out and it says the service is not available at the moment. I have changed my password multiple times s and just don’t what else to do - any ideas pleas...
Hi When i try to connect my mobile via EE app i followed the prompts and get to where it has video of hub and step 1 of 3 dosent go beyond this point. Hub is connected.
Hi i have been having the same problem for a few weeks now and cant call as I am hard of hearing and don.t use the telephone please advise, I've already cancelled one contract and I'm now considering cancelling my other contract after 25 years!!! sh...
I’ve beyond had enough. I’ve been with EE for 7 years, it was great to start with but over the last year or so it’s gone so downhill.Firstly, the app and website never load and always say there’s an error when logging in, meaning I can’t check bills ...
Am I the only one utterly fed up with the EE website and app? Nothing works properly. Firstly it can be almost impossible to log in. The process of entering username, password and passcode can be completed but more often than not the process just tak...
I need access urgently to gift data, can’t login. Reported it, engineer said it was affecting other customers and gifted data for me. Ticket was closed, was told someone would let me know when its fixed. Loyal Customer of 10+ years with 3 phones at l...
My account is open, it's been running for a couple of years. I've only recently got the MyEe app, but it tells my account is closed. When I ask to see the final bill, they say there is a error on their side that they are working hard to fill. It's be...
OK, so firstly, for the past week I've been unable to upgrade using the website or the app... it loads me to a page telling me someone is working on fixing the issue; however, it has said that for me since Monday. i work 7 to 7, I have no time to go ...
