Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I currently have broadband with EE and was also looking to get a sim card, but whenever i try to look into "EE One" or "Explore Mobile" on the website i get "Your account’s cancelled To get our best prices, you need to be an EE customer." the broadba...
I've been with EE for over 10 years and can honestly say the service for both mobile and broadband has been excellent so no concerns whatsoever. However I have constantly had issues when using the EE website and app. While I can understand and acce...
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
I change to EE over two months ago from BT the network is brilliant the broadband is brilliant but the app and the website is diabolicalIt's patheticPlease don't tell me to call the service centre because a lot of people online are saying the same th...
Hi when i log in to my ee account and go to link my device i won't let me i need to check if it is link to a old account and change to my new email address and account if I can get some help
I am so disappointed inEE I have not got a good thing to say about them!! I am sick having to repeat myself in chatt regarding on going issue . It was from malt arranged for my new contract phone to be collected as I’m housebound they were ment to co...
*********** Mod edit: [please don't post personal information on the community].
mamhmood
