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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 14241 Views
  • 33 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 27394 Views
  • 15 replies
  • 14 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 563428 Views
  • 0 replies
  • 12 Helpful

Resolved! Hello

Good evening so I have o2 for 18 years but I’m not happy with the signal especially in north wales . And I been told that EE is lot better 

Jcer by Visitor
  • 172 Views
  • 1 replies
  • 1 Helpful

Resolved! App sign in

The EE app is one of the most frustrating ever. Every time I try to check something simple I go round and round in circles entering codes sent to my e mail and then my phone, then my products don’t show. When I try to (re) link them it doesn’t let me...

ChrisQ by Visitor
  • 424 Views
  • 3 replies
  • 2 Helpful

Data

Anyone else’s WiFi data working but sim data not working !

Omar08 by Visitor
  • 146 Views
  • 1 replies
  • 3 Helpful