Support using EE to manage your account and check data on-the-go.
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Where you have multiple numbers on an account, is it possible to add a name to each number...to make it easier to select the correct one when looking at the account details?Thanks
Hi, just want to check if EE passkey support is available on Google accounts and on iPad? As I know, it was working before, when it was last done, but now it says, after it was resent, that the EE passkey doesn’t support iPad.
I have a problem loging in to EE. I can log in succesfully on my smartphone but when I try to access the EE site from my laptop I am not allowed too. I can log in and post to this comunity without any problem, so I am confused as I prefer to use my ...
Why do EE keep changing the app, it never never works, and when it does I get everything set up and then they change it yet again. Now I am unable to link my products, and always gets a message say (We're having trouble linking your products) come ba...
What’s going on, I haven’t been able to get on the app or the website to manage my account, this has been going on since well before Christmas, I have sp9ken to EE who said it was a problem with the app and website, it’s been going on far too long no...
Just a friendly suggestion: if you want your customers to pay their fees you should at least provide us with the means to do so. I have been unable to use your website in both Firefox and Chrome for months now, only receiving a patronising message ab...
Hi
Up until very recently I could log in to the app or website and I could access all details of my account, however now everytime I log in via the app or website im asked to link devices (I have 3 different numbers on my account) and none are accepted ...
I have had the same issue with being unable to use the app for a number of weeks. I raised an online complaint. yesterday I had a call (from a helpful human). Apparently the issue has been fixed but they have to delete your EE account ID and then jus...
Hi there, I’ve been really disappointed over the last year with EE and how everything has been dealt with. I’ve not been able to access my account online for a year now. I have Broadband here, 2 phone contracts and 2 sim only contracts. I can’t view ...
