EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 588646 Views
  • 0 replies
  • 12 Helpful

Resolved! App

Is anyone having trouble logging in to their account. Mines been unavailable for weeks?

Resolved! Customer Service

Hi Can someone tell me the Telephone opening hours for the EE customer service On Saturday and Sunday Thanks

Vrgm52 by Investigator
  • 46531 Views
  • 16 replies
  • 4 Helpful

Resolved! what exactly is the problem with your website?

Sorry but what exactly is the problem with your website? I'm not able to see my account details or anything. I can't link my phone. I get errors on so many pages. It's 2026 now it's not possible to have a website I can view my phone details? [Mod edi...

Resolved! Manage sim contract in account

Hi everyone. has anyone had an issue where your plan isn’t showing in your account on the app under “manage”… it keeps stating my number is already linked via EE ID but there’s still nothing showing to allow me to manage my plan? I’ve tried to reinst...

Resolved! EE App Hijacking Default Browser Actions on iPhone

Have been using EE App since August, obliged to if I want to set schedules. iPhone 12 iOS 26.1The app insists on acting like it's my default browser. Click on an in message link or scan a QR code and it opens the EE App. Have checked my default brows...

Joe_Soap by Investigator
  • 253 Views
  • 5 replies
  • 2 Helpful

Resolved! EE app won’t show any of my products

Been with EE years now, never had any issues so haven’t checked the app for a while.went to log in today as my wife wants to add a line to my plan for her to move from another network, yet when I log in, I can’t see any of my products that where ther...

Dawesy92 by Explorer
  • 169 Views
  • 3 replies
  • 0 Helpful