EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 602435 Views
  • 0 replies
  • 12 Helpful

Unable to link my device via the website or app

I've not been able to access my EE account for months, despite numerous communications with EE support and an escalation to the 'specialist technical team'. I'd be interested to know if anyone else has had this problem or experienced EE's inability t...

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Resolved! Re: Hi my app not working

I have spoken to EE today as my app won’t work and I can’t log in completely on a pc etc. Can’t see bills or gift data. Apparently I’m not the only one having this issue so am now waiting for tech to contact me to see what can be done.

NikkiD7 by Investigator
  • 2941 Views
  • 16 replies
  • 2 Helpful

I am starting to get so annoyed

So it is not just the EE and BT and all the scams and hidden charges and fees , it is almost all companies are loosing the plot. How about treating people right. ??? Customer retention could be huge , customers would be happy, you stupid companies wo...

MartinYork by Valued Contributor
  • 475 Views
  • 4 replies
  • 3 Helpful

Resolved! Unable to see accounts in the App

Been trying for weeks to get visibility of my three accounts in the EE App. Have tried the App on mobile, iPad and also tried to add accounts on website. All fail to add. This was all visible until a few months ago ago.logged a complaint, told its a ...

Ahoohan by Visitor
  • 300 Views
  • 1 replies
  • 1 Helpful