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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 989 Views
  • 12 replies
  • 1 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 16186 Views
  • 15 replies
  • 8 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 189591 Views
  • 0 replies
  • 10 Helpful

Earn money off your EE account with Airtime Rewards

Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go.       Starting is easy, sign up throug...

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Leanne_T by EE Community Support Team
  • 13122 Views
  • 11 replies
  • 2 Helpful

EE Billing

Has anyone seen this? I have been experiencing this for 4 days now ......  

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Gazzle22 by Contributor
  • 133 Views
  • 3 replies
  • 1 Helpful

Resolved! Pin

Hii have a problem with my EE app im trying to log in and I need a pin? I don't have any and don't know where to look

No online or App service

When are EE going to sort their App and online service out. It has been months now and I still cannot use the app or access my account online. Whenever I try to it asks to link a device, if I do  that it states that the device is already linked. I am...

such bad website

guys....... honestly what is wrong with this website... i can't see my orders. i can't load a bill on the app.. the page just keeps refreshing?????????? causes me so much stress .... i child of 10yr old could build a better site  teeee end 

Dalypaula by Investigator
  • 397 Views
  • 5 replies
  • 2 Helpful

Dreadful EE website

Why did you make your website so horrible? It's slow and unresponsive. I'm on 130 wifi here.  Links do not work. Pages do not load up. Bad experience.