EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 613589 Views
  • 0 replies
  • 13 Helpful

Resolved! App and website maintenance

why is it that the ee app and service status checker always having maintenance done on it? I’ve never known any other app have so much downtime for so called ‘improvements’My internet connection is constantly crashing at night and can never check wha...

Rhonda7 by Visitor
  • 357 Views
  • 2 replies
  • 2 Helpful

paying Bill -

Had an email to say my latest bill is due for payment, when i get the the page to pay it, I get the following  

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jsp2309 by Explorer
  • 289 Views
  • 4 replies
  • 0 Helpful

App not working

Hi my app is not working not been working for about a year now I have unistalled and reinstalled plenty of times each time it asks for email then says their is no passkey I then go through getting a code sent by email and phone it then asks me to set...

Finance options changed

I've been looking at getting one of the TVs on finance. I looked at the beginning of the month, and it allowed me to select up to 48 months repayment option with a deposit on the tv. I didn't have the deposit at the time. Waited a week, went to purch...

Resolved! Website failure

Why is the EE website so poor?Currently in Kos, phone damaged, trying to gift data to wife and daughter to keep us connected and website keeps telling me, we can't display that information at the moment. Everything tries to steer you back to using th...

App crashes yet again

Every week after 9.30pm the bloody app goes down and I can’t access my controls.my kids are left with either no data/wifi when they really need it or full access when I need it off for bedtime.going to move providers as soon as I can.its a joke now, ...

DJB7 by Investigator
  • 474 Views
  • 4 replies
  • 0 Helpful