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The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I have an iPhone 15 Pro with the latest version of he EE app. If I try to enable push notifications in the app I get an error “please try again in a while” I have tried deleting and reinstalling the app. Notifications are enabled in iOS settings. I’v...
For a full week the checkout has not been working for me at all. I payed my current phone off 2 weeks ago nearly so i could upgrade easily to the iphone 17pro in preparation for a holiday coming up… however i was hit with this same message over and o...
Why does it say my account is closed
Hi, I can’t login in my app and if I login in the website I get a message that the service isn’t working.I made an upfront payment on my bill and I can’t see if payment was received and if I’m in credit.if I text balance or bill on 150 that payment i...
It’s about 2 months that I can’t login and see my account and I’m tired to call with no solution at all. I feel frustrated as it looks like they don’t care about customers and I have been with EE for about 12 years now, but now seriously I start to ...
Hello Claire how do I speak to a live agent on the phone please
Can you live chat with somebody
On this account (Business), and 2 of my other personal accounts, it is still impossible to access the accounts as the system is unable to link accounts. This has been an ongoing issue since 2024 per the comments in this forum. It is absolutely unbeli...
