Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I have been trying to link my products on the ee app get so far usually to the point where it asks me am I the bill payer when I click yes it then says there is an error and to try again later, I have tried for the last week and have the same problem...
I am trying to register to the EE website as well as to the application for the first time, but it is not letting me in. I always get stuck in the 'link' section in the application registration. After Register and Verify, when I was asked to put a ph...
How much would it cost for unlimited data text and calls a month
... Many? All?I've just had (another) very frustrating two days trying to choose an upgrade with EE. This is using both the website and the app.I've been with EE for 7 years, and currently have 3 SIMs. I also have 2 mobile phone contracts (with an...
I’ve been unable to log into the app or website to view my bills for months.all I get when I try to log in are these: Is anyone else having this issue?I’ve called up and spoken to someone about getting my bills emailed to me and got told that isn’t a...
How do I find out how long I have left on my flexiplan? The app doesn’t work as I no longer have a contract as such and every number I call to speak to someone isn’t working
Unable to login my account with my details [Mod edit: add title]
Like others here I have tried to get my app fixed as I can’t use call protect . It’s says there is a problem and it’s EEs fault I have uninstalled app and reinstalled. Turned my phone on and off . I can access the service on webI have reported the fa...
My EE is taking money from my account every 2 weeks whereas it’s supposed to be a monthly subscription for my phone
