Support using EE to manage your account and check data on-the-go.
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I thought I would take advantage of the 0% offer when I decided to buy a phone on the EE app. I put the phone in my basket and at checkout I began to fill in my finance application details. When asked to take a photo of my passport, once my phone cam...
I am a mobile customer and yesterday I also switched my home broadband to EE, now I can't access any online account or app, it asks my to link my broadband and phones but when I try it says I have multiple billing accounts. Is the only way to fix th...
Please tell me how to turn off my safe search before I leave an go to another network
I've not been able to access my EE account for months, despite numerous communications with EE support and an escalation to the 'specialist technical team'. I'd be interested to know if anyone else has had this problem or experienced EE's inability t...
I would like to shop the sim, but when I click it, the website Internal Server Error
I have spoken to EE today as my app won’t work and I can’t log in completely on a pc etc. Can’t see bills or gift data. Apparently I’m not the only one having this issue so am now waiting for tech to contact me to see what can be done.
I find the constant updates difficult as I I can't control my daughters internet access at these times. This is not really acceptable.
When will the app be back up and running??
So it is not just the EE and BT and all the scams and hidden charges and fees , it is almost all companies are loosing the plot. How about treating people right. ??? Customer retention could be huge , customers would be happy, you stupid companies wo...
Been trying for weeks to get visibility of my three accounts in the EE App. Have tried the App on mobile, iPad and also tried to add accounts on website. All fail to add. This was all visible until a few months ago ago.logged a complaint, told its a ...
