Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I want to look at my upgrade options, ive logged into both the mobile app, as well as the desk top EE site, the tab appears to click on - BUT ... it does NOTHING ???? Is the EE website broken ?I haven't been able to look at upgrade options now for ov...
Hi all,I have looked on the EE app and on the website and cannot find where to change my billing and delivery address. I can see the help things about changing but cannot see an actual place to change it. Any help appreciated! Thank you
how many others are still getting this fault? I'v also went on to cancel my 2 of my contracts and they are offering me a cracking deal (unlimited everything and roaming for £12pm) but instead of leaving but won't actually let me accept it! It tells ...
I've changed address but can't change online as service is constantly down. Can I change address in the shop. Thanks, Craig
My phone has been stolen, but the only way it seems to contact EE is by calling them -- how can I call them if I have no phone? I cannot see any online customner support -- HELP, how do EE make themselves available to people who cannot make a phone ...
In short, I left EE and came back 4 weeks later. I cannot now use the app with the same number. Just get account closed message. EE associate says I can't use it without a different email address. Even then, as soon as I put my number in, I get an A...
