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No service. And no help

Sj833
Visitor

‎27-06-2026 12:32 AM

Ever since upgrade my service is shockingly bad, tv buffering, smart meter won’t connect and pay as you go meter takes the money out my bank but when I put it in my meter. They then give me a UTCI number to put in manually but I can’t do it on this stupid meter they gave me. DO NOT GET A SMART METER. And when you call them it takes at least 30mins and still nothing happens 

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1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎27-06-2026 01:02 AM

@Sj833 : What EE service do you have that is so bad? This isn't your energy co. that supplies your smart meter. I should get in touch with them about it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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