Online chat

Kg6 · ‎27-03-2025

How do you speak to

someone on online chat

Northerner · ‎27-03-2025

You have a message feature under help on the EE app.

You are better off calling 150.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎27-03-2025

Hi @Kg6

You have a message feature under help on the EE app.

You are better off calling 150.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Kg6 · ‎27-03-2025

I really need to chat to

someone online

Toonfan50 · ‎14-06-2025

Hi

Ali_A · ‎15-06-2025

Hi @Toonfan50

Is there anything we can help you with today?

Ali

SODQ · ‎15-09-2025

Hello

Chris_S · ‎16-09-2025

Hi @SODQ

If you'd like to chat online with us, you can do so via your My EE App.

To chat via the app, just follow these instructions:

Open: the My EE app on your mobile device.
Log in: to your account.
Tap: the Help section, which is located at the bottom of the screen.
Select: the Message us option to start the live chat.
If you can't find the option, try restarting the app, checking for app updates, or disabling any active VPN, as these can sometimes interfere with the chat function.

Chris S