Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hey, I have an issue where I have left the armed forces and don't have access to my email registered to the EE perk account. A recent search on this website showed that veterans are still eligible for EE perks, however I'm unable to login to verify e...
Hi . My EE app doesn't work . It stopped working 4 days ago and every time when I'm trying to log in it says there seems to be a problem ....try again. So I tried to log in on website but there is only partially open and if I want to open all my acco...
In the app doesn’t show message chat live and on the Google does not work
how to log out
It's been about 70 days since I got my first add-on, why won't the app let me change it?
Cannot log into my account. Have been on phone for hours to Tech department without success. I have tried all their suggestions without solving the problem. Today is Saturday the 10th and have call booked with Tech department on Tuesday 13th with " s...
2025, still happening....
Hi, I have an online account only, I no longer have any other EE products or services. I want to delete my online account, but there's no one to contact. Other posts says to contact customer services, but there's no obvious way. If someone in the kno...
This new app from EE is a reason to leave it is ludicrous now data usage is only shown within the monthly bill cycle and historical use only shows the last bill. Utterly pointless and they’ve clearly made it harder to view any historical data. 6 year...
So I received a text mesage from 150 today saying....'A new document for your #NAME OF PHONE# device agreement is now available. Log in to ee.co.uk/login to view it, Thanks.'I log in and can't for the life of me find anything that looks to be revised...
