Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
three times now its beyond annoying.
I have just opened an EE account downloaded the app and waiting for broadband to commence next week.Is there any way to enable my wife, who is absolutely trusted, to have access to the app in her own right, rather than just giving her my security det...
Here is the problem. When I log in to upgrade my phone in the app it takes me to the website and then says it can’t log me in properly. If I check in my account I am logged in but a yellow banner appears at the top saying i cannot be logged in but I ...
I am trying to link my new sim in my phone to my EE account. I get to the point in the process where I say that I pay the bills for the phone and then it says 'We're having trouble linking your products'. It's been like this for 2 days now.Is there a...
I recieved 2 individual emails saying that ive "updated my contact details", one for email and the other for phone.They included the EE phone line and everything saying "if this isnt you, call this", and it wasnt me.But i've logged into the website i...
This new app from EE is a reason to leave it is ludicrous now data usage is only shown within the monthly bill cycle and historical use only shows the last bill. Utterly pointless and they’ve clearly made it harder to view any historical data. 6 year...
I've tried looking on ee website, just wanna know if I can add a laptop or tablet to my plan,
i need talk to Live chat on EE app, no option there. becuase i am Deaf and need message. they say "Live Chat will be found under the Help section of the MyEE app". i seen is not there in EE app. show you of attach image.
Dear EE. I have been with you for more time than I know my wife. Please, can you ditch your app and start again from scratch. This will never work.You have bundled so many things in to the app that this concept of interactive tiles and no fixed menus...
why dosent there app work for bill payments ect honestly they should get it sorted it would be easier
