EE app and website

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The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Resolved! I hope I get no nasty reminders about my bill this month. As app is down again

It is ridiculous every time we need to do something on this e app.It early runs too slow, or it is not working at all.How is people supposed to pay their bills

Hello EE Community! New member joining after 10 years on O2

Just wanted to drop a quick post to introduce myself. I recently made the jump to EE and signed up for the Full Works Unlimited plan.My mobile network history goes back to Giffgaff, which was followed by a solid 10 years with O2. While they served th...

Internet

My internet is not working

Resolved! Payments

On the due date of my bill, I made several attempts to pay using the EE app, the EE website, and the SMS BILL service. All methods were unavailable due to EE technical issues. I have retained screenshots showing the outages and failed payment attempt...

Resolved! Communication

Does this mean the app will recognise who I am and stop saying that I’m not the account holder? It’s a **bleep**e app. Hard work to get anywhere. As for trying to talk to someone… that’s a different matter