Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Anyone know how long for as I'm trying to install a new router? Ta.
Hi, Due to EE undergoing essential maintenance I’m unable to ADD DATA to my phone. Is there another way? thanks
Does anyone know how to get a new home hub as the one I have is the original
How do I cancel my old email when I have forgotten my username/email and password
The app seems to down right now wow this ain’t the best because I wanted to use the app.
I’m having a problem with the app when I try to link my sim to the app to monitor my bill it’s saying that my information doesn’t match the bill owner but I’ve checked my bill information and all my details match, so am struggling to find out what I ...
4 months on and numerous calls to 150 - along with the same “ I will keep behind this for you” “but it can take up to 5 Days” are regular responses received. Why can switch my broadband from BT to EE to make it easier for you and more realistically p...
Firstly it's not letting me onto the ee app and I need to check my phone bill and try pay it
I get the following error message when trying to access certain areas of the website such as 'Shop':Sorry, looks like a technical errorPlease call us on <a href="tel:08009566000">0800 956 6000</a> and we’ll try to get things sorted.It only occurs whe...
I want to remove cap
