Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Bit strange, I'm also trying to activate this and the instructions above don't appear to be available in my community menus / profile.
Can you hurry up and sort the App update? I've got a son just landed in New York and can't buy data because your stupid app is updating
I have somehow ended up where my mobile email address ends @Gmail.com and my broadband email ends @googlemail.com.Even though they are technically the same and i get emails from ee for both mobile and broadband to the one account.The problem is as fa...
Every time I try to look at the deal available on my accounts for tv/broadband etc.. I get this error.Any ideas EE?Sorry, looks like a technical errorPlease call us on 0800 956 6000 and we’ll try to get things sorted.
Just tried to upgrade to a pixel 9 with essentials plan, the deal showed 27.00 per month but after putting this in the basket it changed to 42.00 per month. I want to remove this from my basket no but there does not seem to be any way to achieve th...
I keep getting this message i have tried two different devices on line and on the app. Changed my password I am trying to see how long I have left on my contract
Good morning all.I was on the chat this morning and was just about to order a TV when chat went down, can't even order online anymore, tried to ring CS but kept putting through to an answer phone
