Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hi, I've stupidly entered my Day of birth incorrectly, but can't change it on my EE app profile. It gives you the choice of amending your details EXCLUDING your date of birth (for security purposes I'm guessing).Can anyone advise me how I can do this...
Hello,I have just bought a eSim Plan today i went to MyEE account and it says it has been closed? can i have some help please
correct my name adder details (how to?)
I really need to speak to someone using the online chat but it’s not an option for me? Why is that?
What on earth is going on here? I have seen so many posts saying the same thing! I can not access my app or online account AT ALL. Yes I have called support several times to no avail as I get told its an issue, I have tried everything like deleting a...
I have had EE mobile for some years and there was never a problem logging in. Since migrating from BT Broadband to EE broadband the app no longer works; I get a message 'Sorry there seems to be a problem'. I have uninstalled the app and reloaded it...
I want to pause my network.. first time I was going to try this **** sake
Hi
how long it takes for ee app to resolve technical error ?
