Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Staff in store advised me to remove the account holder tag and re-add just the end-user tag from my husbands line as he was getting bombarded from EE reps selling additional services. I have repeatedly opted out as per GDPR.Removing the bill payer ta...
My app has not worked for months and no matter what I cant login. I use the website and it constantly crashes and doesn’t work. How do I fix this? It’s beyond a joke
I am trying to add additional product to my contract but every time I click on additional new line option, it takes me to new page but as soon as I select something it takes me back to the upgrade/additional new line page. Both website and app. 13yrs...
I have moved over from B T to E E but I cannot see our mobile bill on the app or if i login, I have spend hours on the phone trying to sort this out, got charged for a paper bill one month that did not arrive All i want is to check my bill usage data...
How do you speak tosomeone on online chat
My account got transferred from BT as a result the old BT email was linked to it that I no longer have access to. After numerous phones calls no luck in getting this Account deactivated, I’ve been told I can do it myself which impossible as I can’t a...
Hello , I can’t open videos porn , what can I do ?
I need to remove and add numbers to my account
My wife had EE broadband for several years but is unsure if she had an EE online account. Regardless, she could not log into it when she tried, even using "forgot password". Yesterday, she placed an order for new EE broadband and successfully created...
Where is my itemised billing never available online?? I pay for a service that never seems to work.
