Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
How do I switch to an unlimited data plan
The App is horrendous. I wanted to add a PS5 to my account so went through the process and paid £20 upfront. The order never went through. I thought I must have made a mistake so went through the process again and, again the ordernever went through. ...
The EE website is truly one of the worst I've ever visited for a so called technology company. I'm trying to buy a new SIM only card through my business acccount and it keeps loggoing me out. Then there are blanks shop pages. Its slow.Its not suffici...
I’ve tried logging into my account a couple of times over the last few months, both via the app and website, and I get a message saying the app/myee is being improved/updated so I can’t access it right now.Has this been going on for a while? Any idea...
Dear EE Insurance Team, My name is Sai *********i, and I am writing to follow up on my insurance claim regarding my lost mobile device. Below are my details for your reference: Personal Details: Name: Sai *********** Mobile Number: **********...
I need to download the June 2024 bill. However when logged on to the EE website the link to the bills is not working, it just keeps taking me back to the home screen. Has anyone else come across this problem?
