EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 593059 Views
  • 0 replies
  • 12 Helpful

The EE app is absolute crap!

Constantly having issues with the app. Either every time I log in there's maintenance going on and when I am able to use it, which for something's I'd rather not because it's so **bleep** but I'm forced too, it doesn't do what it's supposed to. It sh...

Mbrown33 by Visitor
  • 255 Views
  • 1 replies
  • 0 Helpful

Resolved! Apple Music

Apple Music is supposed to be part of the contract but Apple still billing me?

JoLah by Visitor
  • 178 Views
  • 1 replies
  • 1 Helpful

Resolved! Can’t see bills and app doesn’t work !

 My Bt broadband account was auto transferred to EE after a recent broadband upgrade . Ever since this transfer I’ve been unable to view my bills either on the app or website . AlsoI have no EE app functionality , no connectivity to router and doesn’...

Kev5252 by Explorer
  • 328 Views
  • 2 replies
  • 0 Helpful

Unable to view invoices

Trying to view invoices on desktop browser - have tried various browsers and clearing cache etc but keep getting this error;Application error: a client-side exception has occurred (see the browser console for more information). Searching here seems t...

jam_rs by Visitor
  • 1036 Views
  • 9 replies
  • 2 Helpful

Unable to set up account/link SIM

I am a new business customer and unable to view any bills online or link the physical SIM and the user of the phone is unable to access his account via the app.  Both of us getting continual error messages.I have rung support on several occasions to ...

Resolved! Issues Upgrading

I was wondering if anyone else has experienced this when trying to upgrade? Every model I click on in the EE shop is saying no devices are available. Surely every model isn't out of stock?! Any help would be much appreciated.  Thanks  

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xweezx by Visitor
  • 198 Views
  • 1 replies
  • 1 Helpful