Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hello I have 2 EE numbers - a contract number and another pay as you go number. I have tried to link them to one account, and it keeps saying that they are linked already, but I am only able to access one number on my account. How do I properly lin...
I've been with EE for some time now but I cannot find my bills on the App or Website. I have contacted EE on a number of occasions but with no joy. An agent suggested I get paper statements but I found I was paying more for them. Anyone else have th...
Customer Services wait time far too long.August 1st 2022. After 1 hour and 39 minutes with no reply from Customer Services, I hung up.Same day started on-line chat at 20.24, waited over an hour before a human answered and then communicated until 22.1...
When ordering in secure checkout at EE.co.uk,it says please correct errors below in red.but there is nothing highlighted.
Has anyone had any success with online chat? For the past 3 days it tells me my wait time is 5/10mins and then I get nothing all day
I've logged in the app multiple times and I keep getting logged out I've put the correct information in and still I keep getting logged out can someone please fix this@ee
I have logged on to my account and to try and add my smart watch to my plan but the pages always fails to load. Tried this from my phone browser and my computer browsers Google chrome, MSedge and Safari and everyone fails to load to add a smart watch...
Hi. I have been trying to reset my password to login to my phone account for weeks now.When i go through to forgotten password procedure, I am getting the verification code to my email address but when I enter it i keep getting a message saying ee ca...
