Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I currently manage a couple of EE accounts for my family, my own and another. However, recently I've found that when I logout of the EE website, and logon as a different user I can still see data & information from the previous session. Whilst this i...
Please stop sending e mails to check bill on line because app won't let you. Every time I see EE e mail my heart sinks. Endless problems since Nov although now hopefully things sorted except the app
Hi, my EE app no longer works on my iPhone and ipad. I am unable to sign in and manage my account and I have to access EE web on my pc and that is a little difficult as it keeps crashing. I have twice spoken with technical support and was told it was...
I joined EE in December and EVERY single time I have reied to log into my account since then it says 'Something went wrong, try again later' EVERY single time...I would like to know what is going on or is it just a good for nothing website from yet ...
10 days since reporting the issue and weeks since the issue first arose and still nothing. Tech keep telling me the same thing. Useless.
I have moved from bt to EE and my profile is incorrect ie Christian name ann DOB
Hi, may I check how can I download the invoice from your company website?
Why is the app never working .for months now I e had to pay my bill by icking on pay someone else's bill, now the browser dont even work what is happening to ee .I've uninstalled restalked cleared cache done everything possible none of it works irs s...
Hi, someone has set up an EE account with my email. This happened probably a year ago & i was assured it was sorted.I am an EE customer but dont use this email address with my EE account.I dont believe its a scam, seems more like a typo. I could see ...
