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Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 588907 Views
  • 0 replies
  • 12 Helpful

Resolved! Slow re website is unisable

I came to EE today to try and buy around 1000 pounds worth of tech in your Black Friday offers. The experience was so poor I am likely to go elsewhere and pay a bit more. I realised I have not updated my address, I spent a long time looking for optio...

Resolved! Re: Change address

And my address is****************************************************************************************************************   [Mod edit: Please do not post personal information on the public board. Thanks!]

Resolved! website: error

When I log on to my account and navigate to tablets with data plans in the shop section of the website....the web page is stating the web page is under construction.

MDoshi by Investigator
  • 263 Views
  • 6 replies
  • 0 Helpful

Resolved! Downloading bills as PDF

I'm downloading my 2025 bills. I can download all of them apart from Aug, May and AprThe download button works for all other months but not for those threeAny suggestions?

Resolved! Number linked to another EE ID

Hi folks,I just purchased a mobile device on colleague discount and ported my old number over. But when I was trying to set up my EE App and link my number, it shows that the number is already linked to another EE ID. I did received an email the firs...

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lizzzard by Investigator
  • 339 Views
  • 3 replies
  • 1 Helpful

GDPR Subject Access Request

Nur1994 Just seen this so hopefully too late and all is resolved. What I say applies to everyone though. EE claim to record every call. Whether they do or not is anyone's guess. You could make a subject access request under GDPR. Don't limit what you...