Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
It is the most confusing, maze like website I've ever used.Have a look at this video: https://www.youtube.com/watch?v=APlgocfv4SYThe item in my basket there is about the only thing I could get to add (it's an additional SIM that I do not want).I keep...
My Bill is also extremely high, approximately double.... and conveniently when I try to check my Bill in the app there is a technical issue... I'm presuming this is a billing error?
When will the app be available to use as everytime I try to use it there is always something wrong
Hello can you please give a time for how long the site is going to be unavailable please. It’s already been over 3 1/2 hours many thanks
Yet again this Mobile app is being updated this is a joke it’s every other night this should be done in early hours of morning so please get your act together and sack whoever is authorising this what a let down
I have had a request from EE to unlock my account as they are unable to take a payment. I am wondering if it is genuine or a scam.
Hello there,I have a monthly plan with EE that includes 25gb data. However, at the start of this month, where my usage should have reset, the plan instead shows I have 0 data available to use. I am now without data and it’s extremely inconvenient. Ca...
