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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 1315 Views
  • 12 replies
  • 1 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 16497 Views
  • 15 replies
  • 8 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 196893 Views
  • 0 replies
  • 10 Helpful

Earn money off your EE account with Airtime Rewards

Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go.       Starting is easy, sign up throug...

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Leanne_T by EE Community Support Team
  • 13260 Views
  • 11 replies
  • 2 Helpful

Resolved! My ee app not working

My ee app not working again. Called CS 2 days ago to escalate as couldn't gift data. Still not working today. Tried reinstalling the app and clearing the cache. No joy. @EE please fix. Always an ongoing issue.Why for the number 1 company??

1WM by Investigator
  • 4090 Views
  • 40 replies
  • 13 Helpful

Resolved! Vouchers- How To Use ?

Hi all i got a £50 voucher from EE but can't find a way of using it. Are you able to point me in the right direction to where I can't use this voucher before it expires please ?  Thanks you, here are the texts I gotThanks for choosing EE. To receive ...

Unable to gift data to another number on my account

On my account there are 3 other numbers that I gift data to each month. Looking today, only one of those numbers is allowing me to gift data to itBelow is an example of trying to gift data via the website, when I try via the mobile app I can only sel...

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