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How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 605978 Views
  • 0 replies
  • 12 Helpful

Resolved! Unable to Manage Broadband from EE App

I have recently upgraded my broadband from BT to EE. I have downloaded the EE app to mange my products including my broadband. I find that the app works perfectly for 3 or 4 days before not being able to access the broadband controls. The only way to...

Resolved! Re: EE app and website

I am also having the same issue. I am unable to manage my home broadband  and can't check speeds and devices connected to my hub. I notice there was an update to the app on the 30th Jan and since then it doesn't work. I've reinstalled the app and res...

NH74 by • Explorer
  • 338 Views
  • 2 replies
  • 1 Helpful

No notice

What is it with EE don't give you notice of maintenance on app and website everywhere else gives you some warning like with banks and other networks so when you log into EE to do what you need to do you can't do it because they're doing update withou...

Gibbons1 by • Visitor
  • 228 Views
  • 1 replies
  • 2 Helpful

Resolved! Linking device

I have 2 different numbers with EE, it’s linked them together but I want to unlink this as one is for me and one for my daughter so has her own EE app login, how do I do this 

Cs1206 by • Visitor
  • 258 Views
  • 1 replies
  • 1 Helpful

Help

I haven’t been able to access my EE app for 4 months and I don’t know why. I’ve tried contacting the company but it’s just a robot and ends the call

K8ti3 by • Visitor
  • 246 Views
  • 1 replies
  • 1 Helpful
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