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How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 592399 Views
  • 0 replies
  • 12 Helpful

CANNOT LOG INTO THE APP

Ive been trying for weeks to log into my EE app. Absolute load of rubbish. Tried online aswell. Unable to log into my account. What's going on? 

Garethw3 by • Visitor
  • 199 Views
  • 2 replies
  • 0 Helpful

Resolved! EE perks revalidation issues

Hi EE,I am trying to revalidate my EE perks but when i enter my NHS email a message 'this email already exisits' shows up. Ive just been on the phone to EE who habe suggested to contact my trust HR? Surely that cant be the case?I have used the discou...

Resolved! Cannot access plan details

I have just logged in on the website and my products and plan details are missing - it’s asking me to link devices - I try linking devices and I keep getting an error after inputting code. I then downloaded the app and tried - same issue. I urgently ...

CharLiv by • Investigator
  • 366 Views
  • 3 replies
  • 0 Helpful

Resolved! I can’t turn on notifications in the EE app

I’ve tried turning on notifications in the EE app after setting up an account on the EE app for my payers you go phone why can’t I turn on notifications every time I try toggling it on it says trying a little while what am I doing wrong? Any help wou...

Hayden21 by • Explorer
  • 350 Views
  • 3 replies
  • 2 Helpful

Resolved! E-sim.... where is jt?

Just bought a sim only deal with a E-sim had email with contract Info but no where can I see my new number and QR code to download. Can anyone help Also the EE app is currently having maintenance issues  

Sel51 by • Visitor
  • 217 Views
  • 1 replies
  • 1 Helpful
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