Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
We've teamed up with Airtime Rewards to give you a chance to win £100 credit towards your EE Mobile bill. With Airtime Rewards, you get money back every time you shop in-store or online at over 150 retailers. Then, when you're ready, you can use...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go. Starting is easy, sign up throug...
Please advise how to gift data when can’t access EE App as it’s still not working?
I can’t use internet
How long is the Ee app being improved, its already been 3 days?
Hi,After ordering a new set of headphones through my contract and several issues later, my EE app is STILL showing Account Closed.Called accounts, they messed around, said it was fixed.. it was not.Called Tech, they “fixed” the issues the person abov...
Moved house and can't find anywhere how to change my address so bills don't go to my old place.
I Can't see my package and Balance activity on EE App please tell me how i can add my number.
I tried to call at 17.00 was told I could get a callback on 15 minutes. I replied YES to the pre-validation texts. I didn’t get a call back so tried to call again, but whatever options I choose I get a message saying offices are closed (at 18:30) but...
Hi!My name is Lorna. I'm sick too death off trying to sign into myee account and not getting anywhere. I've been a loyal customer know for over 4 years, have paid my bills and have had a somewhat excellent time with ee. I've been trying to order an ...
I am trying to view and amend details on my PAYG Mobile plan but since the new look app update I am unable to see my plan. When I try and link my mobile number it tells me it is already linked but it does not show up in the app. The manage page jus...
