EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Resolved! New I Watch 10

I have owned an I Watch 3 for over a Decade on contract but the battery life has deteriorated.The time has come to replace it with an I Watch 10 . I spent 2 hours with the EE tech guys trying to assign it to the existing contract. I was told that it...

Resolved! Hi

Why cant I pay my bill

Go to my app

App down and iCloud Relay Blocked by EE

Not entirely sure what EE are playing at this time, but the app is down for “Some last minute improvements” (translation, something broke) and my iPad just informed me that suddenly my home network is blocking iCloud Private Relay. I wonder if EE bug...

App down AGAIN!!

Why am I paying extra for switch off to drift off??????? Every damn time I need it, the app is having maintenance, seriously EE sort it out and stop doing maintenance in the evenings 郎

Closed for maintenance yet again 😡😡😡😡😡😡😡

OMG closed again , what the hell is going on, not even a week has gone by and the app is closed againno other app I use closes like this one does and it’s even more ridiculous as they are a tech company. Why can’t they employ developers who know what...

Resolved! Added card then gone to app card not there

Hi all just come to ee and ported my number today and I put my card on yesterday, gone on the app and it's not there?

Rubbish network complete lies and a con of a service

Warning dont use this company was convinced to switch they are useless and rubbish signal disgusting prices for the useless service always crashing always a problem apparently always updating the app they advertise as the leading network what a joke ...

Resolved! Can't access any product deals! Sorry, looks like a technical error

Every time I try to look at the deal available on my accounts for tv/broadband etc.. I get this error.Any ideas EE?Sorry, looks like a technical errorPlease call us on 0800 956 6000 and we’ll try to get things sorted.

Resolved! Slow re website is unisable

I came to EE today to try and buy around 1000 pounds worth of tech in your Black Friday offers. The experience was so poor I am likely to go elsewhere and pay a bit more. I realised I have not updated my address, I spent a long time looking for optio...