How can i pay my bills I can not get in my account to pay my bills

[XRaySpeX · Accepted solution]

@ChristinE118 : Try using Fast Payment online to pay by UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.  

[allenandy8178]

Can't get in to my account 

[Chris_S]

Hi @allenandy8178 

I'm sorry to hear that you're having trouble getting access to your account.

There are some tricks you can try which may help you get access.

• Check that you're using the email you registered with
• Remember your password is case-sensitive, so make sure caps lock is off
• if you've forgotten your password, you can reset it
• if you’re having issues with your PIN, fingerprint or face recognition in the EE app, check your device’s security settings
• if you’ve entered your username and password incorrectly too many times, your account will be temporarily locked
• We may have locked your account for security reasons.

We may have been doing some maintenance through the night, so I'd recommend giving it another try this morning.

Chris S