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Change of Email

Naireltub
Visitor

‎08-06-2026 02:36 PM

I have been trying for some time to change my email address on my EE account login details. I change it on the website and it says that a code has been sent to my phone and it never arrives. I have called the Customer Services number 150 and end up going round in circles trying to get to someone who can help. WHAT A SHAMBLES!!!! Totally fed up with EE!! Can anyone help!!

0 Helpful
1 REPLY 1
Rach_H
EE Community Support Team

‎08-06-2026 04:56 PM

Hi @Naireltub,

Welcome to the Community!

We want to make changing your details as straightforward as possible, so if you call our team and select option 2 then you should be able to get through to someone who can help.

Rach

0 Helpful