Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
We've teamed up with Airtime Rewards to give you a chance to win £100 credit towards your EE Mobile bill. With Airtime Rewards, you get money back every time you shop in-store or online at over 150 retailers. Then, when you're ready, you can use...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go. Starting is easy, sign up throug...
I’ve got incredibly bad anxiety and I cannot get words out when actually on a telephone call. I’ve tried to access the live chat but all it does is buffer on a screen for 20 minutes until I either loose patience or the app crashes.Is there an email ...
I’m finding the website really hard to use to upgrade . I go through the upgrade link but i want to keep my old number and going through the checkout no where does it say about keeping number or trading in old phone , I have to put all my info in aga...
Hi,I am trying to login to myee and keep getting this error on the main screen. I have tried from a few devices and the app and get the same messages.Any ideas?Thanks
Is there any live chat or messaging as when I go to help on the app it’s telling me I have to call. I cannot call as I’m at hospital and unable to call.
Why on Earth has the my re app been taken offline to carry out maintenance. ? Surely EE can carry out their maintenance offline then just replace the files that have been updated on their servers ? When will the app be back in service? You haven’t ev...
Hi I’ve successfully attached the broadband to the land line and it’s not working my provider is BT and I subscribed to 2 sims and the EE mobile app now also is not working as well, any help ?
