Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
ee app and website is shocking can not see my bill as its always saying this is not available right now been like it for months i report it and and they do nothing. i don't want to keep calling and having to wait on the phone just to sort my bill out...
I'm trying to switch to a Sim-only plan. At checkout it's asking me to type in the PAC code. But I don't need one because I'm not leaving EE I'm just switching plans. It say's You used a PAC code thats for moving to a new network provider. Please cal...
I’ve been unable to login into my account for months!!! I’ve spoke to various customers service assistants and they are unable to resolve the problem. Any help would be appreciated.
Well, still doesn’t work for me, when will EE address this problem?
Every time I log in to the app to manage my wifi, it functions differently.Today, I was trying to access the wifi controls and kept gooing round in loops where I was being offered the app to manage my wifi. I already HAVE the app, I was ON the app, b...
After updating app broadband settings in app not working. Seems like EE has problems!!
Ive been trying to link my new broadband to the app, but when i try it requires a billing number that shows up on my broadband bill. However, to get this i need to look at my bill through the app, which i cant do until i link the broadband to the app...
Hiya Iv got an account with uses for my contract but would like to add a pay as you go sim into it as well
Since the beginning of December 2023, I have been unable to access my EE business account either on line or through the App. I have made several telephone calls to the EE helpdesk and have been advised there is a technical problem but it would be up ...
