Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
*********** Mod edit: [please don't post personal information on the community].
I’m trying to understand why EE mobile app has so many maintenance and updates but still continues to be rubbish with features missing, giving errors or just not working. What in the roadmap for this app?can you just get rid and design an app that ac...
I’ve been with EE since May this year after terrible ongoing bad experiences with Tescos Mobile. My problem is this…..I can’t use the EE app. My date of birth is incorrect, admittedly I put it in wrong at the beginning when I set it up. I have called...
Hi, does anybody know how to access my proof of purchase documents via the app so that I can claim my free watch please
I am currently the bill payer for my account, however when i try to make changes on my account it asked me to check with the bill payer. Ive seen on another post that i can change from "user" to "bill payer, but incant seem to figure out how to do t...
Ive been trying for weeks to log into my EE app. Absolute load of rubbish. Tried online aswell. Unable to log into my account. What's going on?
Hi you okay my forget pin in ee app
Hi EE,I am trying to revalidate my EE perks but when i enter my NHS email a message 'this email already exisits' shows up. Ive just been on the phone to EE who habe suggested to contact my trust HR? Surely that cant be the case?I have used the discou...
WHY CAN I NOT TALK TO A HUMAN. I AM TIRED OF GOING THROUGH PRESS ONE FOR THIS TWO FOR. I AM LOSING TH E WILL TO LIVE. IF I COULD TALK TO A HUMAN ONE MINUTE WOULD DO. ARE ALL MOBILE COMPANIES SO UNCARING OF CUSTOMERS THAT THEY HAVE SUCH DODGY SUPPORT?...
Hi,on the app i verified my id about a a year ago, but now because my passport expired it says i need to verify a new id, but how can i do that when it doesnt give me an option to reverify it
