Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I am also unable to get the gift data page to load. I just get a grey blank screen with no info. I'm on a Google android phone. This is very inconvenient because I only start with 250mb each month and have to gift myself data from my wife's allowanc...
Most of the week the ee app to deal with parental control thats all i get , I’ve deleted in re installed it still always app being improved when i need all week due to keeping my son in his consistent sleep schedule with his adhd
Recently moved to EE broadband . Been struggling to link my account to the EE app. Keeps saying details are different. But been using the same details I purchased with. Any ideas what could be wrong .
Each time I load the website or app I am greeting with the same message. My order is “pending” and I am asked to contact for support as bills will not load. I still receive text alerts and emails as my broadband and mobile has been active since Nov...
Hi, does anyone know how to remove old sim telephone numbers that you no longer own or use from the ee app?
I am brand new to EE my mobile phone number was ported over on FridayI recieved a text message to say my plan was available online however i am unable to view it i cannot link my phone to my account do i try using the temporary number i recieved with...
Hi - have switched from business account to personal but still have same email address - having trouble downloading app because of this. Any suggestions?
Every time I log into the app it asks me to set a new PIN and reconfirm it. Shouldn’t it just be there for me to enter once?
How do I link my EE mobile to my EE broadband account on the Web?
