Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
On the App, I want to upgrade my watch plan and 2 sim only plans on my account that are not in commitment but I get a message to say that I can’t upgrade as my phone isn’t paid off. Is this because I’m still in a contract with one phone on my accoun...
As is states why am I on hold for over 30 minutes to a company reporting billions of pounds in profit. im trying to arrange an upgrade but surely 81.4 billion is enough to actually provide a quality service but it clearly isnt.had the same number s...
Hi. Has anyone of us experienced difficulties accessing information from my ee app or website? I was able to log in, but other information just does not load. There is a statement sayng that ee is experiencing some difficulties getting my informat...
Hi I am a member of a official England team and would like some contact details of who I would need to contact in EE please regarding sponsorship
I can’t get into my app to pay my bill???
Is anybody else finding the WiFi controls don’t work on the iPhone17? I go through the sets, click set up & then just get this screen. It’s so frustrating as we really need WiFi controls in our home & it doesn’t work on either phone!
I don't understand how the service can be so bad. I recently moved to EE with mobile and broadband and I am trying to change any settings error come up on the site. I tried to change my billing address as the last time i did it via the phone, the per...
Is there a way to make it easier to identify which device is which. I have all my phone numbers for my devices saved on my phone, I have 5. This means that in the app instead of my phone numbers listed to select a device I have 5 pictures of me and m...
