Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Unable to login my account with my details [Mod edit: add title]
App down can’t log in. Can’t log in via web, overall broadband service abysmal.
Since ive upgraded ive not been able to see my bill details. When I go to link a product, it wont do it and just says wrong birth date
The EE app and website are not working. An error message shows that says there is a problem. Have been an EE customer for years and not experienced this before. Have uninstalled and reinstalled, cleared the cache. This has been going on for a week no...
Hi, Since turning on wifi controls in the app any new device cannot connect to the wifiA new brand new Iphone from the box doesn't connect, an previous laptop doesn't connect and another work laptop that connects via the wps button doesn't connect. I...
Hi I have just moved my wife on to a sim only deal and upgraded our broadband,I have noticed another mobile number on my bill ?
Hello EE Support, I’m writing this message out of frustration, as I’ve been trying to resolve a simple issue for more than six months without success. Despite being an EE customer for over half a year and paying more than £200 a month, I still cannot...
My contract ran out months ago and been trying to upgrade. I just get no suitable plans available on every single phone I try.I can't call and want to do online, what's going on?
How the heck is the app down and showing ‘we are improving your app’ at 2300 on a Saturday night!?!?!? This is beyond ridiculous. Every single night the app isnt available between 2200-0000!!! I’m done with EE. I’m taking my three phones elsewhere ...
