Hi @Lucas1712
There is no account access on these forums.
Not sure what you want us to say becase it worked for me so I can only assume you're not following the process correctly and as a result your identity cannot be verified.
Try again later as suggested.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 for mobile and 0330 123 1105 for Broadband..
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
