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Verfified ID

Lucas1712
Visitor

‎02-09-2026 03:51 PM

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 Hello, do anyone know how i can solve it ? I tried everything 

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎02-09-2026 04:01 PM

Hi @Lucas1712 

There is no account access on these forums.

Not sure what you want us to say becase it worked for me so I can only assume you're not following the process correctly and as a result your identity cannot be verified.

Try again later as suggested. 

Thanks 

 

 



To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 for mobile and 0330 123 1105 for Broadband..

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
Debbie_G
EE Community Support Team

‎02-09-2026 06:06 PM

Hi @Lucas1712.

Thanks for coming to the community.

Sorry to hear you're having trouble verifying your ID.

You can find more information on our Verified ID Help page, which explains the verification process and what to do if you're having difficulties completing it.

If you're still unable to verify your ID after following the guidance, please get in touch with our customer support team, who'll be able to advise further.

Debbie

0 Helpful