Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
When will your billing on your app and the generic letters actually match up. You write to state I’m in credit and have nothing to pay this month , then in the next breath tell me you’re going to suspend my services. So far since renewing my business...
Yea my app & website is down, last minute maintence. I'm really annoyed as I needed to pay a bill by today. But had busy/hectic day. , then when I tried to get on either to pay I'd down [Mod edit: move to own thread and add title]
Trying to end contract with ee, but they’re making it impossible! How do I do anything else? Please help
Been unable to use the EE app for ages.Thinking of going elsewhere!!!!!!! PS WANTED AN UPGRADE BUT YOU HAVE BLOWN THAT!
Great, no Internet! I have a WiFi limit set up to stop my daughter staying up on devices, or getting up and using them... including the TV. She is not with me tonight, and the telephone timer has now caused the programme I'm watching to suddenly stop...
I have an EE account that I can login to on the website, but when I try and use the app on my phone I enter my username, password, and then the passcode it sends me. Then the app just returns to the start of the login screen. I've tried uninstalling ...
The wifi app is totally unusable. I was completely won over by the advert showing the ability to pause wifi on certain devices. This was exactly what I wanted for my family. 2 months in and I've managed to pause it about 3 times. The app just glitch...
Trying 2 link my products keep saying please try again later
