Support using EE to manage your account and check data on-the-go.
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hello i can not access to my account
I have an invoice I want to pay
I’m trying to link my new broadband to the EE app (new customer) but when I either Link or do tracking it bugs out and errors. My internet starts today and I would like to look at my account and bills etc. online chat said wait 24 hits that was a wee...
Hello, I don’t recognise the number 07********* on my account and I believe this may be fraud. I do not own this number. Please investigate urgently and freeze the account if necessary. 07********* [Mod edit - removed full number from post]
Hi,on the app i verified my id about a a year ago, but now because my passport expired it says i need to verify a new id, but how can i do that when it doesnt give me an option to reverify it
I have an elderly relative who has been pushed from BT which she had all her life to EE. She is almost 90 years old and rarely uses a mobile phone. She doesn't use text messages.2FA has been enabled on her account and she is unable to log into her ...
To anyone at EE that may be listening - why can you not link my mobile to my account?Started in December 24, contacted help twice since only be told:- 'This is a known problem'- 'Wait a few days'- 'You're in the 20% of customers that are affected' (m...
The EE app has not worked for me for at least 3 months now.AND IT IS STILL DOWN WHY DID BT SWITCH TO EE
