EE app and website

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The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

App

Got to be the worst technical company in the world. Nothing works, app,connected devices etc and costs me 93 quid for the privilege.Sort yourself out or I'm going to leave for another crap company

Resolved! I have broadband and mobile contracts . i cant access my mobile plan online

Hi,I have mobile and broadband contracts with EE. When i login on my pc i can see my broadband plan, but not my mobile plan. I have tried linking my mobile to see both but it simply does not work. I wish to change to a sim only deal but cant because ...

Resolved! App

Can’t sign in online or on the app again , broadband is rubbish and I ordered a MacBook still not been dispatched. Fed up

Resolved! Terrible website UX

This has been an issue for over a year. Trying to view bills for broadband - page keeps reloading and fails to display. sometimes it loads. Usually it doesnt.

The app is down

The app is down again

Document to view?

I recently took out a new contract with EE for minutes data etc and a new phone and everyday since I have received a text saying there is a document for me to view in myee. I have searched everywhere on the app and on the desktop version and I can’t ...

Resolved! EE app not working ever

I have tried several times to log into the app over last few weeks never ever works. I have tried uninstall and reinstall doesn't work just comes up with "sorry there seems to be a problem" I also try to log onto the website and I can't access anythi...

Awful website EE

The EE website is truly one of the worst I've ever visited for a so called technology company. I'm trying to buy a new SIM only card through my business acccount and it keeps loggoing me out. Then there are blanks shop pages. Its slow.Its not suffici...

Resolved! Can't log into app

Hi I recently upgraded my phone. I have tried to log into the app, using the correct log in details and password and it won't let me, keeps loading back to the log in page? Any ideas please? Thanks

Resolved! The website seems to be down

The website seems to be down again. Any ideas when it will be back up and running? My current sim contract (with another provider) ends today, and I am trying to switch over to EE!! But every time I try to make a purchase it just says that the websit...

EE app and website

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