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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 616697 Views
  • 0 replies
  • 14 Helpful

Resolved! Account

I have recently moved from pay as you go to a contracted eSIM. Since changing over it says my account has been closed and I can’t view anything on my app. I haven’t closed my account or changed my number or anything. Since I can’t view anything I can...

Bella32 by • Investigator
  • 175 Views
  • 2 replies
  • 0 Helpful

Resolved! App issues still

App won't let me control hub or extenders, ee absolutely useless and change the reason for this everything I call them, shambles of a company. So regretting switching over to them. Any advice welcome..tia

Calkoe12 by • Explorer
  • 198 Views
  • 3 replies
  • 1 Helpful

Resolved! Free roaming scam

In Manila right now and I pay stupid amounts every month for my plan which includes free roaming around the world apparently I somehow have to pay for a pass since I got here. Ee is probably the worst 

HFE19 by • Visitor
  • 245 Views
  • 2 replies
  • 2 Helpful

Resolved! App not working

Hi my app hasn't been working for a very long time I have cleared cache,data, uninstall it, reinstall it and my phone is up to date can you please get your app fixed please or how do I go about this 

Resolved! top up online error

Why can't I pay my bills online....error message is "Additional payer authentication required to complete your payment."

A214 by • Visitor
  • 165 Views
  • 1 replies
  • 1 Helpful