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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 588646 Views
  • 0 replies
  • 12 Helpful

Resolved! Update

When the app is being updated how am I supposed to access broadband management to change schedules and switch on/off broadband to devices?Can EE please inform via message or email in advance of this maintenance. 

Neil1169 by Visitor
  • 434 Views
  • 17 replies
  • 7 Helpful

Resolved! Trannsfer esim?

It seems the app is still down… without the app how does one transfer an esim from one iphone to another. Currently walking around with two phones … 

Resolved! App

Why is the app always down and there is always maintenance  work all always going I have a txt off EE every day saying maintenance work in my area this been going on for months and the signal is still the same **bleep** this is supposed to the best n...

Resolved! I have a duplicate ID

I've been trying to solve a problem with EE for months and I get to his representatives here in the city where I live, they don't want to answer, they say to call support, I've tried several times to explain the situation and they don't want and don'...

Resolved! App push notifications

I have an iPhone 15 Pro with the latest version of he EE app. If I try to enable push notifications in the app I get an error “please try again in a while” I have tried deleting and reinstalling the app. Notifications are enabled in iOS settings. I’v...

Andrew799 by Investigator
  • 202 Views
  • 4 replies
  • 2 Helpful