EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Resolved! Great customer service

Resolved! I need my PUK code as I’ve blocked my phone

Why is app maintainence taking so long?

I havent been able to us my app for a couple of weeks. Whats going on? Its frustrating and annoying. You are supposed to be the leaders in the mobile monopoly.

I like it

Resolved! App always being "improved"

The payment app is constantly being fiddled with. Why? Trying to pay my bill, can't. App being improved, but when it's finally back up its no different. Then I'm getting reminder texts to pay my bill as if its my fault its not been paid.

Resolved! Always unavailable

Anybody else always getting the message the app is undergoing last minute maintenance? Ridiculous the amount of times this happens.

Resolved! maintinance again

down again... after not being able to log in and EE not giving a dilli provide all info they ask and they still say no, when i am able to connect to PAY MY BILLS before i get an extra charge and would you believe down. also my net is not ment to be o...

Resolved! Needs live chat I can't connect products on the app

What the hell is going on with the ee app

App constantly down

The app is literally down everytime I try to use it. Either technical issues or is “being improved” I use the app to control my kids WiFi so if Im not getting use out the full service why should I pay for full use!!! Its becoming a joke now