Support using EE to manage your account and check data on-the-go.
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hi my app is not working not been working for about a year now I have unistalled and reinstalled plenty of times each time it asks for email then says their is no passkey I then go through getting a code sent by email and phone it then asks me to set...
I've been looking at getting one of the TVs on finance. I looked at the beginning of the month, and it allowed me to select up to 48 months repayment option with a deposit on the tv. I didn't have the deposit at the time. Waited a week, went to purch...
Why is the EE website so poor?Currently in Kos, phone damaged, trying to gift data to wife and daughter to keep us connected and website keeps telling me, we can't display that information at the moment. Everything tries to steer you back to using th...
Every week after 9.30pm the bloody app goes down and I can’t access my controls.my kids are left with either no data/wifi when they really need it or full access when I need it off for bedtime.going to move providers as soon as I can.its a joke now, ...
There are multiple reports in this forum of people not being able to access or download their invoices from the EE website.Most of them seem to have a response about clearing cookies and/or cache, trying a different browser and asking if error messag...
No matter which browser I use, on the phone, laptop, or app, I cannot do anything in Manage My Account. It always goes to a blank screen that says "Application error: a client-side exception has occurred". My husband's account works fine, but mine d...
Hi. Can anyone help please? I am trying to use the app and website to upgrade my phone. It states that I am eligible to upgrade. I have chosen my phone, plan and it is all in the basket, however, when I click to finalise I am repeatedly given the fol...
I placed an order on Saturday to switch my network to EE and purchase a new pay monthly phone. I have received a text to say there is a problem with the order and to message EE but when I click on the 'message us' the chat function doesnt work. It wo...
Does anyone know how to fix the error “Sorry, there seems to be a problem” ? The app and the online account used to work when I got just the broadband, but when I got the sim too looks like my account got blocked or something. I tried to clear the ca...
