Support using EE to manage your account and check data on-the-go.
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
What’s going on, I haven’t been able to get on the app or the website to manage my account, this has been going on since well before Christmas, I have sp9ken to EE who said it was a problem with the app and website, it’s been going on far too long no...
Just a friendly suggestion: if you want your customers to pay their fees you should at least provide us with the means to do so. I have been unable to use your website in both Firefox and Chrome for months now, only receiving a patronising message ab...
Hi
Up until very recently I could log in to the app or website and I could access all details of my account, however now everytime I log in via the app or website im asked to link devices (I have 3 different numbers on my account) and none are accepted ...
I have had the same issue with being unable to use the app for a number of weeks. I raised an online complaint. yesterday I had a call (from a helpful human). Apparently the issue has been fixed but they have to delete your EE account ID and then jus...
Hi there, I’ve been really disappointed over the last year with EE and how everything has been dealt with. I’ve not been able to access my account online for a year now. I have Broadband here, 2 phone contracts and 2 sim only contracts. I can’t view ...
Please can EE update when mobile billing will be abailable again, tech team could not assess reason why I cannot see this and its features. May it be using app or website. I can log in but features are down and it has been nearly 2 monthsthis means o...
The mobile app is rubbish! Can’t see my Mobile phone and pay as you go SIM. The pay online screen times out. Wanted to do a payment to do a simple top up and it took me 45 minutes (only managed to do a top up payment in the ap because someone in the ...
Im having the same issue. It accepts my email. Accepts my password then makes me pick a new passcode again then says there is an error. I have delted the app and reloaded. And cleared caches and arill wont let me in on my app or the website. This is ...
I am trying to add a piece of tech to my plan. For 4 days now I have tried the app, website (multiple browsers) and spoken to someone on 150 (they couldn't add to plan over the phone).Each time I get the the payment details part it either declines my...
