EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Resolved! Unable to access tombola site

Since I’ve gone on a contract sim I can’t get onto my tombola site which is a bingo site if I go on someone else’s data it will let me

Resolved! extra person on account

I have just opened an EE account downloaded the app and waiting for broadband to commence next week.Is there any way to enable my wife, who is absolutely trusted, to have access to the app in her own right, rather than just giving her my security det...

By far the worst website ever designed, awful UX, "oops" errors all the time

Just fire the people who made it and actually make a new one that works, hire competent people and design something that isn't a UI mess It's not like this hasn't been done 1000 times over for 20 years already You make it easy to move away from you w...

App

Got to be the worst technical company in the world. Nothing works, app,connected devices etc and costs me 93 quid for the privilege.Sort yourself out or I'm going to leave for another crap company

Resolved! I have broadband and mobile contracts . i cant access my mobile plan online

Hi,I have mobile and broadband contracts with EE. When i login on my pc i can see my broadband plan, but not my mobile plan. I have tried linking my mobile to see both but it simply does not work. I wish to change to a sim only deal but cant because ...

Resolved! App

Can’t sign in online or on the app again , broadband is rubbish and I ordered a MacBook still not been dispatched. Fed up

Resolved! Terrible website UX

This has been an issue for over a year. Trying to view bills for broadband - page keeps reloading and fails to display. sometimes it loads. Usually it doesnt.

The app is down

The app is down again

Document to view?

I recently took out a new contract with EE for minutes data etc and a new phone and everyday since I have received a text saying there is a document for me to view in myee. I have searched everywhere on the app and on the desktop version and I can’t ...

Resolved! EE app not working ever

I have tried several times to log into the app over last few weeks never ever works. I have tried uninstall and reinstall doesn't work just comes up with "sorry there seems to be a problem" I also try to log onto the website and I can't access anythi...

EE app and website

Forum Posts