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The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I’m having an issue with my EE account. My mobile plan has disappeared from my account, and the app says it can’t load any information. Because of this, I can’t view or manage my plan, and it also won’t let me buy a new one. Could you please check wh...
Hi,on the app i verified my id about a a year ago, but now because my passport expired it says i need to verify a new id, but how can i do that when it doesnt give me an option to reverify it
While looking for add-ons, I noticed that there is a line of text in the EE app, in the data add-on sections, that doesn't match the description, £3 1GB data add-on for 1 day, even though the main description is £ 40 UL for 30 days.add-on description...
Does anyone else still have this issue? My app hasn't worked in nearly 2 months and I have devices pause that I have been able to use because of it.
Unable to view one linked mobile number in My EE accountHello everyone,I'm hoping someone can help with an issue I'm having with my EE account.I have three mobile numbers under my account (for my wife and two sons). I linked all three numbers to my M...
I was transferred to EE from Plusnet yesterday. I'm trying to view my account details/plan details etc. on the website.When I select "broadband > manage my plan", I'm presented with:-We can't load this right nowThere's a problem getting the informati...
Any update as to when the option to download your bill will be back on our log in pages?
I am trying to link products to my account online - Broadband and TV. Every time I try to do this I get an error message asking me to try again later. I keep coming back to try again later and it does the same thing.I have put my account number in - ...
Is anyone having this issue? I’ve literally tried resetting everything and still won’t work on my mobile data ever since I went to eSIm
