EE app and website

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 607075 Views
  • 0 replies
  • 12 Helpful

Resolved! EE Website keeps saying blocked

Hello,Everytime I try and access the EE website, a white page comes up saying BLOCKED.I've tried deleting and reinstalling the app, logged on using laptop, even tried on my work computer. I've deleted cookies / cache etc and getting nowhere fast.My a...

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xMissGemx by Investigator
  • 19398 Views
  • 46 replies
  • 35 Helpful

Resolved! EE App stuck in login loop

I'm new to EE and expecting my equipment to arrive this week and full fibre installed on Friday. I've set up my account on the website and that's working fine. I've installed the EE App on my android phone, put in my login details, then the code and ...

DrTate by Visitor
  • 553 Views
  • 1 replies
  • 1 Helpful

Resolved! EE App not working

Having the same problem with the App .... again. Making updates again during hours when people want to use it is poor service.

winegum by Visitor
  • 350 Views
  • 2 replies
  • 2 Helpful

Resolved! how to change email address

Has anyone know how to change email address permanently?I know I can log in to my account set new email there but it only works as long as I' logged in.When I try to log in again  All I can see is "We Couln't find an account to match ser ID". The pas...

Unable to get into account due to EE locking me out

This has been two weeks since I have not had a chance to sign in and when I send my biometrics it's saying, it's sent  a passcode to messages on Google messages and does not  I will be getting an ombudsman involved and I think you all need to, too. W...