EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Resolved! Query

My husband and I have both received a text message claiming to be from EE saying we’ve got until 15/01/26 to redeem our points which can be converted to purchase various listed items. Has anyone else received one? Is it genuine as we believe it’s a f...

Over charged for broadband

I went to an EE shop was told my broadband would be £27.99, when talking to EE on phone was told the shop were talking rubbish this didn't exist, and I am getting charged £34.99. Now all I see is adds for £27.99. I feel completely cheated. Is this EE...

Internet loses signal continually

Resolved! How long is this maintenance going to take ?

Hello can you please give a time for how long the site is going to be unavailable please. It’s already been over 3 1/2 hours many thanks

Recently

My friend was recently purchase 17 pro max

Resolved! App down so cannot pay bill and they've cut my service off... how can i pay bill

Hello

Hello [Mod edit: add title]

Wifi and mobile

Ee connection was so bad

Resolved! Maintenance on the ee app

why is it that the ee app is always having maintenance done on it? I’ve never known any other app have so much downtime for so called ‘improvements’Its a pain in the ass when you are trying to use the rental controls to kick your kids of the internet...