Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Firstly it's not letting me onto the ee app and I need to check my phone bill and try pay it
I get the following error message when trying to access certain areas of the website such as 'Shop':Sorry, looks like a technical errorPlease call us on <a href="tel:08009566000">0800 956 6000</a> and we’ll try to get things sorted.It only occurs whe...
I want to remove cap
I logged into my account - an my mobile number number was incorrect. I tried to change it but the code was sent to the incorrect number. Is this a problem?
EE are apparently always making updates to improve it, yet it never improves, it just gets worse. You replaced an app that worked perfectly with one that either doesn't work, as it doesn't allow you to log in, or if it actually does allow you in then...
Cannot Login EE App 5.54.0, it does not bring keyboard for login no matter I am on WiFi or mobile data. I deleted the app and reinstall still same.
Hi, have had issues with both App and Online since October last year. Greeted with these errors when trying to log in, any help? Have tried the online guides in the contact centre and no one has any idea!
I've returned an iPad that was the wrong one that we sent out so why is my next month estimated bill £1809
still can’t link my phone to my account in the app. Now get this error. Pin now coming through. Also had first bill in the post. Why have I been charged a £50 admin fee for joining EE? There was no mention of this on signing up!!
Can't gift data on the app never had a problem before can you sort the app put please
