Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hi all, how can I know what email address is associated to my EE mobile number? I got 2 numbers, one is fine and I received emails and the other one I think it's connected to an email which I cannot enter any more.EDIT: I found out that my phone is...
If I add a second sim to my existing account (existing contract is sim and phone) will it be billed separately, or will there be a single transaction each month? Thanks
The EE app is really bad, and so is the website.Trying to upgrade my phone for the last few months (still getting charged full price each month), the app says I'm not eligible for an upgrade, and the website doesn't have an option for it.Constantly u...
Is there a way to name or identify each different mobile device on the app?Thanks
I’m trying to view my latest bill but I log in to the app and it comes up with an error same when I am trying to sign on on the website. Is there a problem with EE at the moment?
Why is EE website doesn't work properly? Is it only me or someone else has same problem? Always when I want to click on some product it will say something went wrong or Internal Server Error etc.
I have ordered a new phone and received a text message teeling me to check a document I have been sent.I log in - using chrome on a home Computer, NOT the app - and cannot see any documents att all, anywhere.I checked the forums and a previous soluti...
Hi I added another number to my account how do I remove it
I obviously have an EE account and since I am posting on here (using my PC) I have a logon and password I have downloaded the EE Ap (The only way to see your Bill) but it will not allow me to logon it says my password is wrong are there two logons...
