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Switch from physical sim to esim

Wayne-CC
Visitor

Hi

I switched from physical sim to esim a couple of months ago but when I login my account, it always shows "sorry you go". How can I login my ee account to check my monthly bill with document?

Moreover, I am EE broadband customer too but I can't merge my EE phone account and broadband account( I registered with two different email). I can see my broadband account only so how can I merge it?

Thanks so much

Wayne

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