On the due date of my bill, I made several attempts to pay using the EE app, the EE website, and the SMS BILL service. All methods were unavailable due to EE technical issues. I have retained screenshots showing the outages and failed payment attempts. As the inability to pay was caused by EE system failures rather than any action on my part, I request confirmation that no late payment fees, adverse credit reporting, or negative account markers will be applied to my account.
