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Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 612048 Views
  • 0 replies
  • 12 Helpful

Resolved! I am sick and tired of my EE app not working

This app is less hit and more miss. It asks me randomly to update and is also randomly in need of 'tweaking'. I cannot access my data. Even if I reboot, restart, uninstall and reinstall, nothing works.  Come on EE its not rocket science tech it's bog...

Kinkybootz by Established Contributor
  • 1077 Views
  • 2 replies
  • 7 Helpful

Need to share Data - APP NOT WORKING - maintenance

Hi, my app isn’t working and I need to share data, this is a feature I use regularly.  I wasn’t notified that the app would be undergoing maintenance, I’ve not been advised how long for and you cannot share data on the web when logging in.I have trie...

HLYoung by Visitor
  • 712 Views
  • 1 replies
  • 1 Helpful

Roaming

I sent roaming charge add on within the app, got my email back but don't know what tel number it's been added to. I have 2 numbers on my account and only need it added to one of them

EE app not working

The app has upgraded and is now useless. I log in ok but it want to personalise my experience, I get to this page 3E10B7FD-90DE-4BF7-BA64-493B9B4D321D.pngAnd that’s as far as it goes.  No bypass no skip. Not really interested in doing this but no way...

3E10B7FD-90DE-4BF7-BA64-493B9B4D321D.png
Telboy4 by Visitor
  • 492 Views
  • 1 replies
  • 0 Helpful

Not easy to report bugs

Beta testing the new app. Clicking XBOX to make a purchase. But it loads a sim plan offer instead. Then, clicking report bug doesn’t take you to a page to actually report anything. If the app is supposed to make things easier. Maybe report a bug shou...

Darrylk by Visitor
  • 610 Views
  • 2 replies
  • 1 Helpful

Internet connection

Read moresame time’s it’s not working but   Iam very happy same time’s it’s not working but   Iam very happy