Community Activity
New phone
I placed an order with EE on 5th October and still waiting for it to be delivered and have had no update.Has this happened to anyone before? Do EE not have a chatbot/email address you can access them through anymore. thank you
iPhone 16 plus - ordered 5th October
Good morning all, I applied for my upgrade on the 5th October 2025, received an email to say it will be dispatched in 7 days, then I got told yesterday and I’m yet still to receive any information in regards to my upgrade/dispatch, no emails, nothing...
Re: EE one sim only plan
I want to cancel my sim do not nohow to do it
TNT sport schedules today
Don't know if you're around todsy @DarrenDev but what is going on with the TNT channel schedules today on the pro box? Apparently the UFC is still on TNT 1 just now for example when you select it & scrolling through there's live rallying on 3 which ...
Upgrade free gift not honoured
I have recently upgraded my wife's and I phones, both were advertised as with a free gift, S25 = chrome laptop, S25FE = buds and watch. Samsung have rejected both claims stating that they are not eligible for the promotion. What kind of scam is ee/sa...
EE Perks
Hi I am having the same problem and cannot find anyone to contact. I can log in but says my account is deactivated.it then won’t allow me to reapply as states my work email is already been used? please help
I ordered an eSIM yesterday but still not received the details
I ordered an eSIM 24 hours ago and although the final screen said I would get the number and instructions in the confirmation email, they weren’t there. should I be getting another email??? And when?? When I’ve ordered travel eSIMs before I’ve got th...
Hello
I want to pay my bill i dont can to call to do nothing i dont can to call 150 its bloked
EE Smart Hub Pro disconnects at midnight
I'm experiencing weird issue where now 3rd time in the row exactly at midnight our Broadband drops and Hub is flashing green. Every morning I have to reset the hub to get it to reconnect.Is this known issue? I had stable connection without such issue...
Smart Hub Pro - How to change DNS settings?
I am setting up Smart Hub Plus and want to change the DNS server to 1.1.1.1 but I don't know how, I can't find the option to change it anywhere.Goole returns that the change is done this way:Home > Advanced > My Network > IPv4 Config & switch DNS Ser...