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Roaming with cellular Apple Watch

StuMcBill1
Contributor
Contributor

Hi,

I've got a cellular Apple Watch linked to my iPhone on my EE account.  I have EU roaming included in my account and I wondered how this would be handled on my Apple Watch?

I don't plan on being separated from my phone when I'm away (so will be connected via bluetooth), but just wondered if I could utilise my cellular Apple Watch, and if it would be included in my current tarrif?

If so / if not, is there anything I need to do on my phone / watch before travelling?

Thanks.
Stewart

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@StuMcBill1 roaming  being enabled is on the line it’s enabled for it is not the account being global for all lines on the account. Your Apple Watch doesn’t have the ability to roam so we will use a Bluetooth connection to your phone. 

Just check roaming is enabled for your phone by texting roaming to 150.  That’s it. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

@StuMcBill1 roaming  being enabled is on the line it’s enabled for it is not the account being global for all lines on the account. Your Apple Watch doesn’t have the ability to roam so we will use a Bluetooth connection to your phone. 

Just check roaming is enabled for your phone by texting roaming to 150.  That’s it. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
PaulH99
Visitor

Vodafone and Three support roaming on cellular Apple Watches. When will EE support this feature as well?

Peter_W
EE Community Support Team

Welcome to the Community, @PaulH99 😊

At the moment, we don't have any immediate plans to introduce roaming for Apple Watch plans. 

If this were to change though, we'd be sure to let customers know. 

Roaming is still available for phones too, so any watch in Bluetooth range could still receive calls and notifications.

Peter

chistery
EE Community Star
EE Community Star

I didn't think any UK carrier supported roaming on Apple Watch yet?

uvarvu
Established Contributor
Established Contributor

I think you’re right.   I also think that operators should start thinking about what their customers might want rather than the bottom line.