Changing e-sim

Chloe199887 · ‎08-11-2026

I am moving to EE. I want to keep the same number. I’ve just gone to download my ESim it it comes up with ‘your ESIM for (the wrong number not mine) is ready to download

This is wrong right? I am sure I selected to keep the same number and I did my PAC code?

XRaySpeX · ‎08-11-2026

It's giving you the eSIM with an EE temporary no. as you haven't yet ported your no. to it. When you activate that SIM on the EE network it will start porting your no. due to complete by 1 working day, i.e. Tues.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎08-11-2026

It's giving you the eSIM with an EE temporary no. as you haven't yet ported your no. to it. When you activate that SIM on the EE network it will start porting your no. due to complete by 1 working day, i.e. Tues.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP