Small Business

Resolved! EE must be off on their holidays!

Anyone had trouble getting in contact with EE recently? I have been trying for 24 hours but phone lines keep saying closed despite saying opening via their opening hours. Also tried the chat with ‘Bert’ but the bot just doesn’t reply once you say you...

Resolved! We are a legit SME and our numbers are blocked by EE as spam (spam guard)

HelloWe are a data-protection registered research agency and EE are flagging our calls as spam even though we are whitelisted by Hiya. What can I do to get that spam flag removed?

Resolved! Samsung Watch Ultra and Google Pixel 8 Pro

So I have just spent over an hour going through trying to get my new watch mobile plan to work. Having been passed through three people the EE support team tell me that the phone and watch are not compatible, Samsung's side clearly states that it i...

Resolved! store issue i think?

I went to go and add both the airpod max and a macbook to my existing contract but when i got the final part of purchasing it said what “ Customer doesn't have enough remaining monthly charge” I’m not too sure what this means and i’ve asked the AI as...

Resolved! Network issues - website won’t show any detail

I have been trying for several days now to find out what is wrong with the 4G network in our area. The website is less than useless. After typing in username and password about a hundred times you are finally met with a red triangle saying “seirvce n...

Resolved! EE App

Has anyone actually managed to link their phone number to the App so that they can download invoices digitally ? I’ve been a customer since December and have spent hours on the phone to India and nothing ever gets sorted. I have finally just today ha...

Resolved! Phone bill

Hi, just wondering! I’ve got 6 months left on my phone contract. Can I buy myself out the contract?

Resolved! Number

Hi there ,I have taken new business contract ,I also have sim only with ee , can I transfer my personal number to my new ee business ? thank you

Resolved! Why is EE so terrible? No phone ☎️ after 5pm??

I was rather taken back today over the number of issues with EE. I went to call them and cannot seem to reach anyone after 5pm. They say they are OPEN till 8pm but this is rubbish as they are not answering there messages on their IT platform. As a re...

Phone is saying I don’t have sim

I’ve been using my phone for months but now all of a sudden it’s saying I need to set up my eSIM something I done months ago when I got the phone and now I have no data any fixes to this?