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The place for Small Business customers to talk.

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Forum Posts

Resolved! Buisness account

I had a personal account until January then switched it to buisness but ever since I cannot log in or link any devices also my I message sends from a completely different number 

Resolved! Back to original payment plan

I am writing regarding my monthly payment plan. I previously contacted EE by phone and spoke with one of your advisers, and we agreed to reduce my monthly payment to £10 instead of my usual £72 due to my current financial circumstances.However, when ...

Resolved! Lack of invoices and access to online account

The lack of online access to my account is now becoming intolerable and does not comply with UK law for BusinessLegal PositionAs a supplier of services, you are required to issue valid invoices in accordance with UK law, including:  VAT Act 1994 & VA...

Resolved! Message us not working

Anybody know why the “Message Us” option on the App isn’t working. It gives a white screen with the word “Blocked” in the left hand corner. 

BillTait by Investigator
  • 212 Views
  • 2 replies
  • 5 Helpful

Double Charge?

My monthly EE mobile bill is £45.60. On the 1st of July I added a Nintendo switch 2 bundle to my plan which said pay £20 today and then it’s an additional £21 a month on top of my mobile bill which makes it £66.60 a month. On my EE app when I click o...

gw2610 by Valued Contributor
  • 243 Views
  • 7 replies
  • 0 Helpful

Resolved! Scam order text

I’ve received this text but don’t know if it’s genuine - I’ve not ordered anything? Can’t see anything pending on my account either  

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Vhutton by Visitor
  • 188 Views
  • 1 replies
  • 0 Helpful

Resolved! Remove content lock on MY WEBSITE

When I try to access my website www.thebarattemple.co.uk I am restricted with a message saying the site is blocked as a safety feature, please advise how we can get this removed as our site does not contain explicit material or anything not suitable ...

andren by Investigator
  • 4244 Views
  • 15 replies
  • 4 Helpful