Forum Posts

What happened to EE Support?

I've been a Small Business customer for years now and didn't have the intention to leave yet. I just got off a chat with a pre-sales person about upgrading but he or she (didn't give a name which is odd too) just stopped responding. I noticed a decli...

annejanz by Explorer
  • 445 Views
  • 3 replies
  • 6 Helpful

Resolved! Website and support issues

Anyone else experiencing problems with website? I can’t view my usage or bills. Support is useless. Been trying for 2 days with half hour waits and nothing. Getting the standard ‘higher than expected call volumes’

Resolved! Nhs discount code

I have gone to the EE perks web page and registered my nhs email account. I have been asked to validate the email address but can not do so as I haven't received an email with the link .I have checked both my nhs and personal email (including the soa...

Ianscott by Investigator
  • 6836 Views
  • 37 replies
  • 4 Helpful

Re: VAT invoice

I have a business account and would like to know as to how can i get a VAT invoice for my monthly payments.

axiom23 by Visitor
  • 6396 Views
  • 21 replies
  • 5 Helpful

EE Business - Terrible Support

I have been an EE small business user for several years now. The support level is appalling and I am still waiting for a manager call back to resolve issues that have been going on for months. Smart Benefits and Roaming is included in my package. I a...

Mjer by Investigator
  • 550 Views
  • 6 replies
  • 2 Helpful

Resolved! DRS SMS - But the name in the SMS does not belong to me.

Hello,I started using EE services approximately 6-7 months ago. However, since I began using my line, I have been receiving calls from unknown numbers, often from different countries.Recently, I received an SMS from DRS. The name mentioned in the mes...

MrVOB by Explorer
  • 370 Views
  • 3 replies
  • 1 Helpful

Resolved! One phone two numbers ?

Hi, I am looking at starting a new business. Is it possible to have two numbers working on the same phone ?it’s an iPhone 13thanks Martyn