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The place for Small Business customers to talk.

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Forum Posts

Resolved! Automatically email me a PDF invoice

I have a small business account and I need to send all my VAT receipts to my accountancy software (Xero/Briefcase). Is there a way to have my bill automatically emailed as a PDF every month so I don't have to remember to log in and download it? Ideal...

EE business login to download pdf bills

Can someone tell me when the EE business website will be fixed so I can login to link my number to download bills. I phoned a few months ago and was told the site won’t allow anyone to access their account online due to being hacked and you are curre...

Philabbo by Explorer
  • 1553 Views
  • 3 replies
  • 1 Helpful

My mobile data won’t work for my phone

Hello I was wondering if anyone could give me advice on getting my mobile data working again. I’ve checked my EE, all looks good as I have unlimited data, I’ve reset my phone a number of times. Put my phone on airplane mode, done all software updates...

AB33 - no 4g signal since April 20th. Will EE ever fix it?

Post code AB33 in North East Scotland has had no, or very low quality, 4G signal for nearly 10 days. EE have not informed ANY customers what the fault is or when it will be fixed. Only through individual enquiries are we told that parts arrived last ...

BillTait by Investigator
  • 879 Views
  • 3 replies
  • 1 Helpful

Resolved! My monthly payment is wrong

I have just uograded my phone. My old contract was due to run out. I rang up EE, they gave me a deal of iphone 17 £30 a month for a 36 month contract. I was happy with this deal, I agreed all the terms and signed confirmstion that it would be a month...

Terrible internet signal

Hi, I pay a monthly fee for unlimited data and I started sharing my hotspot to watch films on my TV. At first, it worked well, but now the signal is intermittent. I don't think it's right that, for a fairly expensive service, I'm always left hoping i...

Andylux by Visitor
  • 673 Views
  • 1 replies
  • 2 Helpful

Resolved! Direct Debit taken after manual payment – did I pay twice?

Hi, I have a question about my bill.I normally pay my EE bill by Direct Debit every month. However, last time I manually paid the bill in the EE app because I thought it hadn’t been paid yet.Today, £27.80 was still taken from my account by Direct Deb...

Seowon by Investigator
  • 1045 Views
  • 1 replies
  • 1 Helpful