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The place for Small Business customers to talk.

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Resolved! My monthly payment is wrong

I have just uograded my phone. My old contract was due to run out. I rang up EE, they gave me a deal of iphone 17 £30 a month for a 36 month contract. I was happy with this deal, I agreed all the terms and signed confirmstion that it would be a month...

Terrible internet signal

Hi, I pay a monthly fee for unlimited data and I started sharing my hotspot to watch films on my TV. At first, it worked well, but now the signal is intermittent. I don't think it's right that, for a fairly expensive service, I'm always left hoping i...

Andylux by • Visitor
  • 645 Views
  • 1 replies
  • 2 Helpful

Resolved! Direct Debit taken after manual payment – did I pay twice?

Hi, I have a question about my bill.I normally pay my EE bill by Direct Debit every month. However, last time I manually paid the bill in the EE app because I thought it hadn’t been paid yet.Today, £27.80 was still taken from my account by Direct Deb...

Seowon by • Investigator
  • 909 Views
  • 1 replies
  • 1 Helpful

Can't download my Business invoices

Hi,I can't download our Business invoices. I have been trying to do this since 15/10/23! I have been on the chat, waste of time, telephoned and told it would be reported. This is a business account and I need the invoice to reconcile the direct Debit...

Chimene by • Visitor
  • 8058 Views
  • 22 replies
  • 33 Helpful

mobile data

I have paid my phone bill and it says i have access to 100GB of mobile data, however when i go to use the mobile data it is not letting me even though i have paid for it. 

mhovey75 by • Visitor
  • 595 Views
  • 1 replies
  • 0 Helpful
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