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The place for Small Business customers to talk.

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EE Small business- no access to bills via accout

Is anyone else not able to link a device, access bills or manage add-ons via the EE app or website?I have called support monthly (at least) for five months and all I get told is that they are aware of the issue. So frustrated. Looking for an alternat...

Resolved! How to get on my EE glow account

I am having trouble getting on too my EE glow loan account as I have ordered some beat headphone can I get some help on how too access it please 

jonny3289 by • Investigator
  • 214 Views
  • 5 replies
  • 2 Helpful

Resolved! Keeping the phone

This may be a silly question but I can’t find an answer using the chat bot. Do you get to keep your phone at the end of the contract? Also if you upgrade do you have to send your old phone back? Many thanks

Kermit2 by • Visitor
  • 183 Views
  • 1 replies
  • 1 Helpful

Resolved! Viewing conversations

I contacted EE to de-activate an unused SIM. I was told it could take up to 30 days (I marked my calendar as 3rd September).  Is there some way I can review the conversation with the Help Desk?

TobyPh by • Investigator
  • 200 Views
  • 1 replies
  • 1 Helpful

Resolved! Complaints

Can you tell me how I lodge a small business mobile ac complaint 

JK591 by • Visitor
  • 208 Views
  • 1 replies
  • 2 Helpful

Website incorrectly blocked by Content Lock

Our website is currently blocked by EE Content Lock and we believe it has been incorrectly classified. We would be grateful if a community manager could pass this to the categorisation team for review.Site: https://withsolira.comWho we are: Solira is...

Jim19996 by • Investigator
  • 413 Views
  • 6 replies
  • 1 Helpful

Resolved! Have a seperate EA Business and personal account

Hi,I'm hoping someone can clarify something for me, as I've tried both in-store and the EE Business sales team but haven't been able to get a definite answer.I currently have a personal EE SIM-only account and I'm a non-VAT-registered sole trader. I'...

__3 by • Visitor
  • 284 Views
  • 2 replies
  • 3 Helpful

Small Business EE Broadband Hub

Anyone else being having issues with small business EE Broadband hub since Friday afternoon.I was told there was an issue which was being worked on and a firmware update for the hub being deployedCalled back today for an update as no notification or ...

pallen69 by • Explorer
  • 252 Views
  • 3 replies
  • 0 Helpful
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