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Resolved! store issue i think?

I went to go and add both the airpod max and a macbook to my existing contract but when i got the final part of purchasing it said what “ Customer doesn't have enough remaining monthly charge” I’m not too sure what this means and i’ve asked the AI as...

sbntik by • Visitor
  • 875 Views
  • 3 replies
  • 3 Helpful

Resolved! Network issues - website won’t show any detail

I have been trying for several days now to find out what is wrong with the 4G network in our area. The website is less than useless. After typing in username and password about a hundred times you are finally met with a red triangle saying “seirvce n...

BillTait by • Investigator
  • 809 Views
  • 6 replies
  • 3 Helpful

Resolved! EE App

Has anyone actually managed to link their phone number to the App so that they can download invoices digitally ? I’ve been a customer since December and have spent hours on the phone to India and nothing ever gets sorted. I have finally just today ha...

Resolved! Phone bill

Hi, just wondering! I’ve got 6 months left on my phone contract. Can I buy myself out the contract? 

Resolved! Number

Hi there ,I have taken new business contract ,I also have sim only with ee , can I transfer my personal number to my new ee business ? thank you 

Resolved! Why is EE so terrible? No phone ☎️ after 5pm??

I was rather taken back today over the number of issues with EE. I went to call them and cannot seem to reach anyone after 5pm. They say they are OPEN till 8pm but this is rubbish as they are not answering there messages on their IT platform. As a re...

Phone is saying I don’t have sim

I’ve been using my phone for months but now all of a sudden it’s saying I need to set up my eSIM something I done months ago when I got the phone and now I have no data any fixes to this? 

Liam1311 by • Investigator
  • 773 Views
  • 2 replies
  • 1 Helpful

Resolved! End contract

How do I end my contract with EE. I’ve tried messaging on the app but it’s not letting me go through and not letting me start a new conversation either. I use a virgin media broadband and would like to just use the mobile plan now as it saves me more...

Xbox series x game pass code not received

I got the Xbox series x bundle on Sunday with my business account which was a pain to get in the first place but now they can’t give me the codes because of my business account something like this wouldn’t normally bother me but am paying for it does...

Resolved! Is it just me??

Why does this app never work properly. No information your searching for. "Not available " all the time. Sick of it. Time to change network!!

Cathal3 by • Investigator
  • 915 Views
  • 1 replies
  • 1 Helpful
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