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Forum Posts

Possible scam email

Hi,Ive received two emails today providing me with a passcode that I haven’t requested.I didn’t want to use the link attached to report the issue. Can you confirm that they are scams or not?Many thanks  

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WillS71 by Visitor
  • 556 Views
  • 4 replies
  • 3 Helpful

Resolved! Ordered an eSIM

Ordered an eSIM for my business phone by contacting EE via phone. The idea was to use my personal number and my business number in the same phone, one with a physical sim and one with an eSIM. Received a text to my personal number stating an eSIM had...

Meadus by Investigator
  • 560 Views
  • 4 replies
  • 4 Helpful

Re: Switching from personal account to business account

Hello,I didn’t want to start a new thread about this when my question is essentially the same, but the advice given on this post isn’t working for me as customer services are not able to help.My personal contract is coming to an end I want to upgrade...

elliewa by Visitor
  • 1989 Views
  • 4 replies
  • 1 Helpful

New Phone Not Working After Apparent Transfer

Hi there. I bought a new phone with EE (IPhone 16)  and it came 5 days ago. I requested for my old number to be transferred over and sent the PAC code when I bought the phone. After a couple of days of not having the number transferred, I contacted E...

CaitRei by Investigator
  • 531 Views
  • 5 replies
  • 1 Helpful

World wide minutes

Hello EE,I haven’t been receiving notifications when I finish my worldwide minutes or international call allowance, which has resulted in consistent extra charges. Two years ago, I used to receive notifications before reaching my 100-minute worldwide...

Argaw by Investigator
  • 438 Views
  • 1 replies
  • 0 Helpful