Small Business

Resolved! Buy PlayStation

Hi..I would like to know if I can buy a PlayStation...pay for it all at once??I have been your customer for a few years, do I get a discount? Thank you. 

Resolved! Very bad customer service

I called EE as i lost my phone and its been over 15  days and when i called the guy today to check the update of my claim they guy hang up on me and was very rude to me on the call and he said if i want he told me to call back and speak with someone ...

Resolved! Deleted my e sim

Resolved! Samsung Watch Ultra and Google Pixel 8 Pro

So I have just spent over an hour going through trying to get my new watch mobile plan to work.   Having been passed through three people the EE support team tell me that the phone and watch are not compatible, Samsung's side clearly states that it i...

Resolved! New customer

I purchased a sim only at the port talbot store yesterday called the Full Works, but no add on’s which were free with the package for the two years can be seen on my EE app. I was told it included Apple One which included Apple Music, Apple TV+, Appl...

Resolved! Call from EE a scam?

Hi, got a call from someone claiming to be from EE feedback department asking if I’m having trouble with network, which I am. Promised me a new sim and half price bill. Took my details and then I became suspicious. Anyone else has had this experience...

Resolved! Claim watch

Hi,I purchased a s25ultra and I can’t find the right address to claim the watch.someone have the right address for the claim please.thank you 

Resolved! Itemised billing

Hi.. how do I check my calls/texts in my account