Small Business

The place for Small Business customers to talk.

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Forum Posts

Small Business Billing

My latest bill for August, has completely changed what falls inside the scope of VAT. It used be be pretty much all of it did, now, very little does. Got no help from Customer Services, does anyone know.

Cannot see bills

I am unable to view my bill on app or on laptop. I recently changed my acc from personal to company for accountability. I have spoken to EE customer service support through Help section various times 6/7 times. Each time they tried to resolve it but ...

Ly28 by Investigator
  • 1074 Views
  • 6 replies
  • 0 Helpful

direct debit

Hello,I've recently just left EE and also just paid my last bill with them, do i require to let EE know that I have cancelled the direct debit....I did have a chat with the cancellation team last week so I guess they have the conversation recorded of...

Proof of Business

Hi,Just wondered what Proof of Business could be for someone self employed through Self Assessment that doesn't have a separate business bank account, VAT registration, company utility bills etc?

wmj by Established Contributor
  • 757 Views
  • 1 replies
  • 0 Helpful

Resolved! Please let me fix your small business account par of your website

Hi I’m a small business customer and I’m shocked by how broken the small business accounts system is , I’m a keen website developer and have skills in fixing problems with non working websites and features within the website , my offer to you is I’d ...

Jaeeee by Visitor
  • 743 Views
  • 1 replies
  • 1 Helpful

Is pocket landline discontinued??

Went to my local EE shop to sign a new contract. Asked about pocket landline and told that it's been discontinued, anyone have any information on this ??

M421 by Visitor
  • 672 Views
  • 1 replies
  • 1 Helpful

Business and personal accounts

I am eligible for one additional line on my business account/contract however I need 2 i.e Apple Watch and a sim only mobile plan.If I add the Apple Watch to my current business plan can I setup a personal account and take a sim only contract on that...

ECMCL by Visitor
  • 582 Views
  • 1 replies
  • 3 Helpful

Changed my mind for a return

2 days ago I clicked return on a confirmation email of my order I received for the meta quest 3s Xbox edition bundle. I haven’t sent it back or to a drop off point - I still have it at home.I have changed my mind and want to keep it. What do I do now...

gw2610 by Investigator
  • 737 Views
  • 3 replies
  • 0 Helpful

EE Small business- no access to bills via accout

Is anyone else not able to link a device, access bills or manage add-ons via the EE app or website?I have called support monthly (at least) for five months and all I get told is that they are aware of the issue. So frustrated. Looking for an alternat...