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Forum Posts

York Store - Super helpful staff

Went into the York store today as one of my business phones was stolen. Matt (sorry dont know his surname) was super helpful and went above and beyond helping out.  I am so grateful for his patience and support, it made such a difference to a pretty ...

MMO2323 by Explorer
  • 395 Views
  • 3 replies
  • 0 Helpful

ee-wifi.ee.co.uk Issued by GeoTrust

Hi,I just received that message from my iPhone 12 Pro Max. Can someone help me with that issue? Any idea what is? and if it can be fixed.Thank you for your time guys. 

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Call forwarding wouldn’t setup

HelloI’m currently in Botswana for a visit. Before leaving UK I setup the call forwarding to another number. I’m trying to remove that number and add another number for call diversions but there is no option coming on my iPhone. Please help!Thank you...

Fxessex by Visitor
  • 301 Views
  • 1 replies
  • 1 Helpful

Resolved! Game pass ultimate with gamers data pass and video pass

Hi there, I’m a bit confused about my series x add to plan deal i recently got. I’ve received my Xbox, collected it in-store with the supplied game, but not with the advertised gamepass ultimate, gamers data pass or the video pass, does anyone know a...

Resolved! Roaming Abroad pass in South Africa

   I have read on here and other places that you can’t use the roaming abroad pass in South Africa. However on the app it says you can. See photo. Please could someone clarify as it’s very confusing. Is the info on the app wrong? That’s a very big er...

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Pl6789 by Explorer
  • 688 Views
  • 4 replies
  • 4 Helpful

Switching from Personal to Business mid contract

Just thought I’d ask here before I have to make a call - but is it possible to switch from a personal plan with three lines to a business plan mid contract? Also, am I right in assuming that moving just one of these lines means I can’t gift data anym...

J3N12 by Explorer
  • 3166 Views
  • 5 replies
  • 0 Helpful

EE perks

My wife is a retired NHS nurse and has a Blue Light Card. She uses this card for discounts on various purchases. However, when applying for EE Perks,  she has got this message after sending her card details digitally and a photo- Thanks for giving us...

JohnC54 by Explorer
  • 573 Views
  • 2 replies
  • 0 Helpful