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Resolved! Direct Debit taken after manual payment – did I pay twice?

Hi, I have a question about my bill.I normally pay my EE bill by Direct Debit every month. However, last time I manually paid the bill in the EE app because I thought it hadn’t been paid yet.Today, £27.80 was still taken from my account by Direct Deb...

Seowon by • Investigator
  • 1156 Views
  • 1 replies
  • 1 Helpful

Can't download my Business invoices

Hi,I can't download our Business invoices. I have been trying to do this since 15/10/23! I have been on the chat, waste of time, telephoned and told it would be reported. This is a business account and I need the invoice to reconcile the direct Debit...

Chimene by • Visitor
  • 8287 Views
  • 22 replies
  • 33 Helpful

mobile data

I have paid my phone bill and it says i have access to 100GB of mobile data, however when i go to use the mobile data it is not letting me even though i have paid for it. 

mhovey75 by • Visitor
  • 620 Views
  • 1 replies
  • 0 Helpful

Resolved! Tv

Can I get a tv through EE

Resolved! EE must be off on their holidays!

Anyone had trouble getting in contact with EE recently? I have been trying for 24 hours but phone lines keep saying closed despite saying opening via their opening hours. Also tried the chat with ‘Bert’ but the bot just doesn’t reply once you say you...

Resolved! Samsung Watch Ultra and Google Pixel 8 Pro

So I have just spent over an hour going through trying to get my new watch mobile plan to work.   Having been passed through three people the EE support team tell me that the phone and watch are not compatible, Samsung's side clearly states that it i...

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