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The place for Small Business customers to talk.

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Forum Posts

EE sort yourself out!

Spent over an hour speaking to 9 different advisors who kept on just giving up on my problem and putting myself back in a que again. made a complaint. Complaint number ******** technical ticket number. INC ******** I have heard nothing in 2 weeks. Is...

Resolved! Billing

Hello I have started plan with EE on January and unfortunately there’s medical conditions happening with my dad so i’ll rush to my home country meanwhile i am not avle to pay the bills. I just came back uk and now i receive a final bill.I don’t know ...

WHERE ARE MY VAT INVOICES?

I dont understand. why it is so difficult to see my billing...please email me my last quarters invoices  

griot by Investigator
  • 2388 Views
  • 6 replies
  • 2 Helpful

Resolved! Pocket Landline

Has anyone had their pocket landline service completely cut off without any warning?Our business has had no landline for 5 days and EE just say there is a “global issue”. No time frame of repair…This has wrecked my business and I am none the wiser as...

Renewal Problem

On Friday 11th I attempted to upgrade my iphone & plan. The previous plan expired in 2023 and I think it likely reverted to a generic plan?I could not log into ‘business’ on the EE website, but it would let me log into the ‘personal’ section of the w...

MAB9 by Investigator
  • 750 Views
  • 5 replies
  • 1 Helpful

Re: VAT invoice

I have a business account and would like to know as to how can i get a VAT invoice for my monthly payments.

axiom23 by Visitor
  • 8038 Views
  • 22 replies
  • 6 Helpful

Resolved! Automatically email me a PDF invoice

I have a small business account and I need to send all my VAT receipts to my accountancy software (Xero/Briefcase). Is there a way to have my bill automatically emailed as a PDF every month so I don't have to remember to log in and download it? Ideal...

Invoice for a new handset

Hi, we just bought a SIM only handset from the EE online shop and when I tried to obtain an VAT invoice/receipt in order to reclaim the VAT through my company I was told that EE don't do them.I find this bizarre. If I bought it in a shop I would get ...

chedlee by Investigator
  • 884 Views
  • 5 replies
  • 2 Helpful