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My mobile data won’t work for my phone

Hermione007
Visitor

‎02-05-2026 02:31 PM

Hello I was wondering if anyone could give me advice on getting my mobile data working again. I’ve checked my EE, all looks good as I have unlimited data, I’ve reset my phone a number of times. Put my phone on airplane mode, done all software updates etc. can anyone give me any guidance?? Thank you Hermione 

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎02-05-2026 05:04 PM

@Hermione007  Reset your phone number ?  How exactly have you done that ?   Or do you mean you’re reset the network connection? 

 What device is it ?

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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