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Resolved! DRS SMS - But the name in the SMS does not belong to me.

Hello,I started using EE services approximately 6-7 months ago. However, since I began using my line, I have been receiving calls from unknown numbers, often from different countries.Recently, I received an SMS from DRS. The name mentioned in the mes...

MrVOB by Explorer
  • 829 Views
  • 3 replies
  • 1 Helpful

Resolved! One phone two numbers ?

Hi, I am looking at starting a new business. Is it possible to have two numbers working on the same phone ?it’s an iPhone 13thanks Martyn

Possible scam email

Hi,Ive received two emails today providing me with a passcode that I haven’t requested.I didn’t want to use the link attached to report the issue. Can you confirm that they are scams or not?Many thanks  

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WillS71 by Visitor
  • 785 Views
  • 4 replies
  • 3 Helpful

Resolved! Ordered an eSIM

Ordered an eSIM for my business phone by contacting EE via phone. The idea was to use my personal number and my business number in the same phone, one with a physical sim and one with an eSIM. Received a text to my personal number stating an eSIM had...

Meadus by Investigator
  • 843 Views
  • 4 replies
  • 4 Helpful

Re: Switching from personal account to business account

Hello,I didn’t want to start a new thread about this when my question is essentially the same, but the advice given on this post isn’t working for me as customer services are not able to help.My personal contract is coming to an end I want to upgrade...

elliewa by Visitor
  • 2501 Views
  • 4 replies
  • 2 Helpful

New Phone Not Working After Apparent Transfer

Hi there. I bought a new phone with EE (IPhone 16)  and it came 5 days ago. I requested for my old number to be transferred over and sent the PAC code when I bought the phone. After a couple of days of not having the number transferred, I contacted E...

CaitRei by Investigator
  • 853 Views
  • 5 replies
  • 1 Helpful