Small Business

Terrible internet signal

Hi, I pay a monthly fee for unlimited data and I started sharing my hotspot to watch films on my TV. At first, it worked well, but now the signal is intermittent. I don't think it's right that, for a fairly expensive service, I'm always left hoping i...

Resolved! Direct Debit taken after manual payment – did I pay twice?

Hi, I have a question about my bill.I normally pay my EE bill by Direct Debit every month. However, last time I manually paid the bill in the EE app because I thought it hadn’t been paid yet.Today, £27.80 was still taken from my account by Direct Deb...

Broadband offer to church

Resolved! Hi I’m new to EE how do I set up my voicemail?

[Mod edit: add title]

Can't download my Business invoices

Hi,I can't download our Business invoices. I have been trying to do this since 15/10/23! I have been on the chat, waste of time, telephoned and told it would be reported. This is a business account and I need the invoice to reconcile the direct Debit...

Resolved! I was upgrade today but different price are there I’m confused

Hi

mobile data

I have paid my phone bill and it says i have access to 100GB of mobile data, however when i go to use the mobile data it is not letting me even though i have paid for it.

Resolved! Tv

Can I get a tv through EE

Resolved! EE must be off on their holidays!

Anyone had trouble getting in contact with EE recently? I have been trying for 24 hours but phone lines keep saying closed despite saying opening via their opening hours. Also tried the chat with ‘Bert’ but the bot just doesn’t reply once you say you...

Resolved! We are a legit SME and our numbers are blocked by EE as spam (spam guard)

HelloWe are a data-protection registered research agency and EE are flagging our calls as spam even though we are whitelisted by Hiya. What can I do to get that spam flag removed?

Small Business

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