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Resolved! Very bad customer service

I called EE as i lost my phone and its been over 15  days and when i called the guy today to check the update of my claim they guy hang up on me and was very rude to me on the call and he said if i want he told me to call back and speak with someone ...

Extra charge on bill

I noticed my monthly bill has an "Extra charges - Charges on every month for services outside of your plan" on it for £16.97 but no further information. I haven't used any other or extra services outside of the norm and my cap is set to £0. So what a...

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Lila1425 by Visitor
  • 731 Views
  • 1 replies
  • 3 Helpful

Tnt sport and chromecast

   i cannot stream on Chromecast as described below  Can anybody suggest solution?   [mod edit: please do not post personal information on the public board. Thanks!]

Resolved! New customer

I purchased a sim only at the port talbot store yesterday called the Full Works, but no add on’s which were free with the package for the two years can be seen on my EE app. I was told it included Apple One which included Apple Music, Apple TV+, Appl...

lanyon by Explorer
  • 1218 Views
  • 3 replies
  • 6 Helpful

Resolved! Call from EE a scam?

Hi, got a call from someone claiming to be from EE feedback department asking if I’m having trouble with network, which I am. Promised me a new sim and half price bill. Took my details and then I became suspicious. Anyone else has had this experience...

Resolved! Claim watch

Hi,I purchased a s25ultra and I can’t find the right address to claim the watch.someone have the right address for the claim please.thank you 

Calin01 by Visitor
  • 1010 Views
  • 1 replies
  • 2 Helpful

EE sort yourself out!

Spent over an hour speaking to 9 different advisors who kept on just giving up on my problem and putting myself back in a que again. made a complaint. Complaint number ******** technical ticket number. INC ******** I have heard nothing in 2 weeks. Is...

Resolved! Billing

Hello I have started plan with EE on January and unfortunately there’s medical conditions happening with my dad so i’ll rush to my home country meanwhile i am not avle to pay the bills. I just came back uk and now i receive a final bill.I don’t know ...