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The place for Small Business customers to talk.

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Forum Posts

Can't download my Business invoices

Hi,I can't download our Business invoices. I have been trying to do this since 15/10/23! I have been on the chat, waste of time, telephoned and told it would be reported. This is a business account and I need the invoice to reconcile the direct Debit...

Chimene by Visitor
  • 6092 Views
  • 21 replies
  • 33 Helpful

WhatsApp keeps stopping

My WhatsApp keeps stopping.  I've followed all technical advice. I'm now referred to my service supplier in case its a problem with EE. Has anyone had this experience and resolved it? If so, how?

NickTT by Explorer
  • 889 Views
  • 3 replies
  • 1 Helpful

Resolved! Account holder bereavement

Hi ,I wondered if anyone can help me I have been very upset with the service I have received so far. My husband sadly passed away had an ee business account with several numbers on there . I want to transfer the account to a personal one or get pac c...

Simbad81 by Investigator
  • 1613 Views
  • 6 replies
  • 1 Helpful

EE business login to download pdf bills

Can someone tell me when the EE business website will be fixed so I can login to link my number to download bills. I phoned a few months ago and was told the site won’t allow anyone to access their account online due to being hacked and you are curre...

Philabbo by Explorer
  • 811 Views
  • 2 replies
  • 1 Helpful

Resolved! Business account vs Personal

I currently have a business account as was self employed but no longer. Are there pros or cons to switching to a Personal Account?  I have to mobile and two Watch data plans. 

Smythg1 by Explorer
  • 1863 Views
  • 4 replies
  • 9 Helpful

Resolved! EE simply cook

I had a reward from EE with simply cook. Now it sends me one a month at £12 even though I didn’t sign up for it and putting my email address or password into simply cook says unrecognised email so I can’t cancel anybody else had this problem. Thanks ...

Danny188 by Visitor
  • 847 Views
  • 1 replies
  • 1 Helpful

Resolved! 4Business 4U

Hi guys, I am out of my mobile phone contract and got a call from 4Bussines 4U today.he said they are an authorised service provider for EE and has offered some very appealing deals. I asked for him to e-mail me over the details which he’s done. He w...

What happened to EE Support?

I've been a Small Business customer for years now and didn't have the intention to leave yet. I just got off a chat with a pre-sales person about upgrading but he or she (didn't give a name which is odd too) just stopped responding. I noticed a decli...

annejanz by Explorer
  • 901 Views
  • 3 replies
  • 6 Helpful

Resolved! Website and support issues

Anyone else experiencing problems with website? I can’t view my usage or bills. Support is useless. Been trying for 2 days with half hour waits and nothing. Getting the standard ‘higher than expected call volumes’

Resolved! Nhs discount code

I have gone to the EE perks web page and registered my nhs email account. I have been asked to validate the email address but can not do so as I haven't received an email with the link .I have checked both my nhs and personal email (including the soa...

Ianscott by Investigator
  • 8849 Views
  • 37 replies
  • 4 Helpful