Buisness account

[tom123456789101]

I had a personal account until January then switched it to buisness but ever since I cannot log in or link any devices also my I message sends from a completely different number 

[Michael_D · Accepted solution]

Hi @tom123456789101 

Welcome to the community.

If we start with iMessage, the wrong number showing can occasionally pop up after moving your number or changing device, but there are steps to get it corrected.

The first one is to check that your number is showing correctly in Settings > Apps > Phone > My Number. If it is different, you can manually change it.

Once the number is correct, turn off iMessage (Settings > Apps > Messages > iMessage) and FaceTime (Settings > Apps > Facetime) and restart the phone, before turning both iMessage and FaceTime back on.

It is also worth checking the numbers listed for sending and receiving iMessage in the same part of the settings to make sure that your number is showing correctly.

If that doesn't help, give our business tech guides a call, and they can look into this further for you.

They'll also be able to help with trying to get the account linked correctly so you can view your online account.

Michael

[dwb9]

EE small business accounts do not support online billing or managing accounts online.  The process is  you call EE and they will email you your bills.  This has been the case for almost 2 years.