27-10-2026 09:23 PM - last edited on 28-10-2026 09:17 AM by Linzi_H
I am having the same problem not being able to access my EE perks account. Please could you help me as I’ve spoke to 3 different advisors who haven’t been able to help me!! I really want upgrade my two sons contracts/phones. But I’m getting so fustrated by the situation I am considering cancelling 3 contracts and going with sky!
[Mod edit: add title]
28-10-2026 09:14 AM - edited 28-10-2026 09:16 AM
Hi @Romypatt
Welcome to the Community.
I'm sorry to hear that you're still unable to access your Perk account, even after speaking with our team.
I'll send over a Private Message to take a few details.
Please get back to me when you can,
Linzi