Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 77272 Views
  • 59 replies
  • 128 Helpful

Resolved! EE Perks account deactivated

Hi,I work for the NHS and am trying to use the discount. I have tried to login into the Perks account but am getting a message which says ACCOUNT DEACTIVATEDYour account has been deactivated as your registration was not completed within the allowed t...

SusieR1 by Visitor
  • 231 Views
  • 3 replies
  • 2 Helpful

Resolved! Inclusive extras

I changed my inclusive extra on my tablet 9 days ago to the xbox game pass but since I have had no communication on how to link the extra to my xbox account, any advice . thanks

Resolved! Unable to obtain EE Perk code

Hi, I am trying to obtain a perk code to upgrade my phone. I have used this before but although I can log in, I get an error message to say I cannot obtain a code at this time. I have been an EE customer for many years but if I cannot obtain the 20% ...

DG64SR by Visitor
  • 134 Views
  • 1 replies
  • 0 Helpful

Resolved! Re: Upgrade free gift not honoured

Hi, How do I place an order for the free laptop that I should get with my Pixel 10 ?  I havent received any comms as to how to do this ?  Thanks   

JO540 by Visitor
  • 174 Views
  • 1 replies
  • 0 Helpful

Resolved! Re: Activating my 'Inclusive Extra' TNT Sports

I’m getting very frustrated. I changed my plan a week ago to include TNT and have no way of activating it. it shows up as on my plan in the app and online but I’ve received no code or anything… am I missing something?

Resolved! EE Perks codes not working

I am generating new discount codes via perk.ee.co.uk and all perks at work and the EE site won't accept any of them.I have tried it on different contracts and via different devices and browsers (it's not the cookies), colleagues have also tried and i...

netflix addon not working

Hi, I have just tried using my Netflix and I got kicked out as it says I don't have an account, yet it is part of my new phone contract, tried going through the EE website, they sent me a PIN , I entered it and they say its wrong !!!!, tried 150 and ...

coadhall by Contributor
  • 119 Views
  • 1 replies
  • 0 Helpful

Resolved! Netflix

New member part of my package includes Netflix. However I also have Basic Netflix with my bank. How do I resolve issue  

3672 by Visitor
  • 160 Views
  • 1 replies
  • 1 Helpful