Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UKMaking International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not ...

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XRaySpeX by • EE Community Star
  • 88376 Views
  • 61 replies
  • 130 Helpful

Resolved! Pixel buds pro code

I purchased a new pixel 11 pro XL over a month ago and still haven't received a code. I phoned 150 and s very helpful person sent me a claim form but it was only after the call I realised this was for a "starter pack" I'm not eligible for.  Is anyone...

aofjays by • Investigator
  • 218 Views
  • 4 replies
  • 3 Helpful

Resolved! EE perk deactivated

Hi, my contract is up for renewal and I wish to use a ee perk code for my discount. However, despite being able to reset my password via my NHS email account. It woo t let me log in and stars my account is deactivated. Could you please either reactiv...

Resolved! Network from hell

This EE guys are really a company from hell and I don’t even get how they are still operating. Did an upgrade to sim only plan which has now kicked in. The plan I chose had Netflix on it which cost £34 per month but now it can’t see any extras in the...

Ope2 by • Visitor
  • 136 Views
  • 3 replies
  • 1 Helpful

Resolved! EE perks

I cant access ny EE perks account , i want to see if i can get a better deal before i upgrade 

Jazzyc94 by • Visitor
  • 117 Views
  • 1 replies
  • 1 Helpful

Resolved! Airtime mobile rewards

I've recently set up my Airtime mobile rewards account but each time i try to add a card to the account is get an error message.  I'm trying to add the cards through the app is there another way or a workable option for adding cards? 

Resolved! EE Perks - Password Reset Not Receiving an Email

Hi,I am looking to upgrade my phone and trying to access EE Perks. When I try to login it says incorrect password. When I try to reset the password, it notifies me that I will receive an email. I have tried this throughout the day numerous time, with...

Resolved! EE perks unable to login

Hi,Since I last used EE perks my corporate email address has changed and I’m no longer able to access account, would it be possible to update email address or re register with new corporate email?Thank you.

EL17 by • Visitor
  • 104 Views
  • 1 replies
  • 1 Helpful

Resolved! EE cyber security

Am I right in thinking that I have to download the app to each device in order for them to register with security package? £6 per month up to 15 devices 

Billo3 by • Visitor
  • 109 Views
  • 1 replies
  • 1 Helpful

Resolved! EE PERKS

Hi,I registered for EE Perks but have issues with the password to access the portal and reset emails do not appear to send to my email. 

Resolved! Beats Studio pro

Ordered brand new Beats Studio pro headphones but can’t seem to get them working? Followed the set up instructions but lights do not come on. Tried to charge but doesn’t work.anyone had similar experiences?