Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UKMaking International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not ...

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XRaySpeX by EE Community Star
  • 87407 Views
  • 61 replies
  • 130 Helpful

Resolved! Issues with logging into EE perk

I’m having ongoing issues with logging into my EE perk account. I’ve tried to reset my password and I’m not receiving the reset link password. Anyone else having issues. 

Resolved! scamguard

Recently renewed contracts on our 2 monthly sims  and were sold the scamguard add on. It appears on the account as £2 per phone per month but I have received marketing offering to sell me scamguard. Just click here to add it  ?  So do I need to activ...

Dw-56 by Valued Contributor
  • 142 Views
  • 1 replies
  • 2 Helpful

Resolved! Inclusive Extra HBO Max

Has HBO max with sports been removed as an inclusive extra without any news being posted on the subject? I changed it to roam abroad prior to a holiday and now it's not available to change back? Have other people been kicked out or told its no longer...

jdoug50 by Explorer
  • 236 Views
  • 3 replies
  • 1 Helpful

Resolved! Ee perk account deactivated

Hi, may I know how to reactivate my EE perks account? I just checked my account and it said it’s deactivated. I did try to register again but I couldn’t because my email has been registered. I still work in NHS and I can provide work ID if needed. Th...

Resolved! Giftcloud

Has anyone received their gift cloud gift card as I’m past the 7-10 days wait and I still haven’t received it and I don’t want to loose getting it? 

Resolved! EE Perks Account Deactivated

Hi there, my EE Perks Account has been deactivated. When I log in I get "Your account has been deactivated as your registration was not completed within the allowed time frame" despite me clicking the link on my organisation’s email within 5 or so mi...

Resolved! Unable to log into EE Perks

HI, I am unable to login to EE perks to renew my NHS discount. When I try to login with my personal email address it states password incorrect and reset email is not received (yes I have checked junk). I am unable to check the work address I initiall...

Eeperks

Hi tried to reset password so I can claim NHS discount. Didn’t receive an email to reset. Had this issue last time I up graded a call handler couldn’t help so just added the discount. Can EE advise please as this issue still going on 2 years later. T...

Ethan22 by Visitor
  • 109 Views
  • 1 replies
  • 0 Helpful

Air time rewards

I've won airtime rewards. the last 3 months tryed to pay towards my mobile bill but they have never shown on my bill l've lost 60 pound altogether. ive contacted ee and airtime but they say contact the other im going back and forth. what is the point...

Resolved! Promo issue

I purchased s26ultra cintract on 29th june, there was a promo where you get watch 8 free fulfilled by samsung and also buds for £1, i was told i should get the buds still because it's a ee exclusive promo and won't clash with watch 8 promo. Now I'm t...