Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UKMaking International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not ...

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XRaySpeX by • EE Community Star
  • 87860 Views
  • 61 replies
  • 130 Helpful

Claim galaxy buds pro 3 s26ultra

Hi all, I ordered a galaxy s26 ultra last month instore and was told I'd be able to claim free set of galaxy headphones. I've read other post saying I need to wait for a text but it's been a month and no text message. 

Resolved! Add-on not recognised by HBO Now app

I previously watched TNT Sports without a problem on the old Discovery app.I’ve downloaded the HBO app and logged in using the same details.Only way I can watch TNT is by purchasing a package on there but I already have the add-on.I’ve read through v...

davoee by • Investigator
  • 87 Views
  • 1 replies
  • 1 Helpful

Resolved! 150 issue

Hello all, everytime I text 150 all I get is the prompt menu of what shortcodes I can text. I’m trying to claim my voucher and have to text ‘Nintendo’ to 150 to claim but as shown the prompt menu just pops up. How can I resolve this? I was on the pho...

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ILewis123 by • Investigator
  • 186 Views
  • 7 replies
  • 0 Helpful

Resolved! EE voucher code as part of bundle

I tried to redeem my voucher code to purchase on Pre-Order, Grand Theft Auto VI and Fifa 27 on ee store. It says my voucher code is invalid?

Eavo by • Visitor
  • 82 Views
  • 1 replies
  • 0 Helpful

nhs perks

Hiya I am trying to login to my nhs perks but it won't let me , I have tried to reset my password but havnt received the email I have tried both my personal account and nhs account, could anybody help please 

sastle by • Contributor
  • 716 Views
  • 6 replies
  • 2 Helpful

Resolved! EE One Up - Switch 2 Deal

I'm an EE One Up customer and have the £300 Nintendo Switch 2 exclusive offer, but it has gone out of stock while I was trying to purchase it. Will the promotional allocation be restocked?

Zoso90 by • Investigator
  • 286 Views
  • 4 replies
  • 0 Helpful

Resolved! NHS PERK

HiI've always used my NHS perk when getting new phones and updating broadband.Nothing has changed but I am unable to do this. Any advice please?Same email address. Unable to reactivate or add photo ID? Stuck in a loop. Thanks.