Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UKMaking International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not ...

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XRaySpeX by • EE Community Star
  • 88101 Views
  • 61 replies
  • 130 Helpful

Resolved! EE cyber security

Am I right in thinking that I have to download the app to each device in order for them to register with security package? £6 per month up to 15 devices 

Billo3 by • Visitor
  • 71 Views
  • 1 replies
  • 1 Helpful

Resolved! EE PERKS

Hi,I registered for EE Perks but have issues with the password to access the portal and reset emails do not appear to send to my email. 

Resolved! Beats Studio pro

Ordered brand new Beats Studio pro headphones but can’t seem to get them working? Followed the set up instructions but lights do not come on. Tried to charge but doesn’t work.anyone had similar experiences?

Resolved! EE Perks

I am trying to login to my EE Perks. It has definitely been over 24 months since I last logged in. I’m trying to reset my password but it isn’t sending an email to my account and when I try to reregister it’s stating I already have an account. Why do...

Resolved! Samsung earbuds for £1 offer

Please help! I decided to upgrade my phone to the Samsung galaxy flip 8 based on the fact I was getting earbud for £1 Not only did I change my talk plan (and lost my staff discount) I was also sent a code that was invalid for the earbuds.  I have pho...

Luv1 by • Visitor
  • 87 Views
  • 1 replies
  • 1 Helpful

Resolved! Unable to active apple one

Hey team,I have apple one as part of my contract but when I tried to enable it using the link I received by text, it says that my number couldn’t be verified for this subscription. I used both mobile data and WiFi and I don’t have any active VPN.I tr...

Resolved! revalidate my account

I have logged in to perks but it says I need to revalidate my account. When I try to do this, it says email address is already registered. How do I revalidate this? I have searched the forums and responses seem to be arranged via private message so I...

PavSamra by • Explorer
  • 476 Views
  • 4 replies
  • 0 Helpful

Resolved! Apple Music with AirPods

Hi I recently bought some new AirPods through the shop on my app to add onto my pay monthly plan. The plan is for 24 months with 24 months free Apple Music. I’ve cancelled my paid subscription and I called yesterday to say I hadn’t received my link f...

Adam1089 by • Investigator
  • 129 Views
  • 4 replies
  • 0 Helpful