International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...
Hi,I'm trying to generate a discount code from the perks site but it keeps coming up with an error "Unable to Retrieve Code at this current time, if the problem persists please contact your company EE Perks representative"I am currently working for a...
How do I cancel Apple TV subscription
HiI have Google AI Pro add on. However, I've no idea how to access this through my EE account.For clarity, I use my sim as my main source of broadband. It is installed in a router, not a phone. I'd be looking to access this add on via my computer.W...
Apple One is currently only an individual subscription, I told when purchasing my plan that Apple One was included and that I can pay “6 per month to upgrade to the family plan. YOu will be able to do this once you have set up your plan on your phone...
Hi all , I have been with EE for over 3 months, I also linked it to airtime rewards, I have earned over £10 but it won’t let me redeem, only allows me to gift it . I have contacted EE and airtime rewards on numerous occasions but still cannot redeem,...
Hi,I work for the NHS and am trying to use the discount. I have tried to login into the Perks account but am getting a message which says ACCOUNT DEACTIVATEDYour account has been deactivated as your registration was not completed within the allowed t...
I have Apple Music as an inclusive add-on. Called EE to set it up, they sent me 3 links all saying the same thing “No subscription through the mobile network provider”. EE advised me to call apple, apple said it’s on EE they have nothing to do with i...
I've been using EE Perk for a couple of years and I wanted to move over to EE using the Perk system as I work for a qualifying company.For some reason, every time I go to reset my password I never receive the e-mail, and I've received other Perk e-ma...
My mobile carrier billing for Apple Services is being declined at verification. Can you check that third-party carrier billing is enabled and not restricted on my line?
Hi, I am experiencing the same issue - can you help please?
