Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 79840 Views
  • 59 replies
  • 128 Helpful

EE Mobile TNT add on will not activate.

Renewed a EE small business contract solely to get the TNT sports add on did this n Sept 10th 2025 still trying to get past activation code have been passed from EE to Discovery and back again.Please does anyone from EE even care 

Vteam3 by Investigator
  • 135 Views
  • 5 replies
  • 2 Helpful

Resolved! Ee perk

Hi,I’ve logged into my NHS PERKS and it states I have 5 codes left to use. When I try to generate a code I get an error message.Unable to Retrieve Code at this current time, if the problem persists please contact your company EE Perks representative....

Wobbly1 by Visitor
  • 240 Views
  • 7 replies
  • 1 Helpful

Resolved! adding new devices to plan

I just added an extra computer to Cyber security. It shows up as "installed" on this computer but on my subscriptions it still shows only one device activated.  Also the activate button doesn't work for the option to include identity theft. Tried spe...

PhilJT by Investigator
  • 810 Views
  • 5 replies
  • 0 Helpful

Resolved! Customer service number

Does anyone know how to contact EE as I have purchased a television from them and my order summary does not offer a tracking number and if you click the link it takes you to royal mail when the order is showing as shipped via DPD 48 hour delivery?

Resolved! Added Gemini as an extra but nothing happened?

Hi All,I added Gemini AI Pro to my account as my inclusive extra about two weeks ago, it shows in my account when I log in under add ons.  However, I never received an email about activating it or any correspondence at all.I use my gmail login to log...

Resolved! Pixel 10 earbuds

Hello I just upgraded to the pixel 10 and was told by the chap on the phone that I am entitled to free earbuds, however there is no advice or literature to say how to claim it.

Ash0ley by Visitor
  • 125 Views
  • 3 replies
  • 2 Helpful

Resolved! TNT app cancellation and refund

Hi,I just added TNT sports as an add on to my EE contract today but immediately changed my mind and cancelled it minutes later. Can you please let me know if this can be refunded as I can't see anywhere where I can speak to someone on live chat. Than...

Icof74 by Explorer
  • 114 Views
  • 3 replies
  • 2 Helpful

Add-ons

Alreet beautiful people new to the chat EE but I've been with EE 4 yrs now never once have aye had deal with anything am wondering how to apply for the ad on rewards on my account please so if any1 has any tips or advice just let's jt know be much ap...

Bigmurf by Visitor
  • 124 Views
  • 1 replies
  • 1 Helpful

Resolved! EE PERKS

My EE perks is saying deactivated as didn’t activate in time, is there anyway that this can be reset please?

Lucy184 by Visitor
  • 62 Views
  • 1 replies
  • 1 Helpful