Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 76671 Views
  • 59 replies
  • 128 Helpful

Resolved! EE Perks codes not working

I am generating new discount codes via perk.ee.co.uk and all perks at work and the EE site won't accept any of them.I have tried it on different contracts and via different devices and browsers (it's not the cookies), colleagues have also tried and i...

netflix addon not working

Hi, I have just tried using my Netflix and I got kicked out as it says I don't have an account, yet it is part of my new phone contract, tried going through the EE website, they sent me a PIN , I entered it and they say its wrong !!!!, tried 150 and ...

coadhall by Contributor
  • 91 Views
  • 1 replies
  • 0 Helpful

Resolved! Netflix

New member part of my package includes Netflix. However I also have Basic Netflix with my bank. How do I resolve issue  

3672 by Visitor
  • 118 Views
  • 1 replies
  • 1 Helpful

EE benefits for long term existing costumers.

I am a EE benefits for long term existing costumer paying what seems to be an extortionate amount for my contract phone and sim. I am in need of new Samsung airbeds and want to know what EE can do for me special deal wise for being a long term paying...

RhysRed by Visitor
  • 106 Views
  • 1 replies
  • 0 Helpful

Upgrade free gift not honoured

I have recently upgraded my wife's and I phones, both were advertised as with a free gift, S25 = chrome laptop, S25FE = buds and watch. Samsung have rejected both claims stating that they are not eligible for the promotion. What kind of scam is ee/sa...

Resolved! EE Perks

Hi I am having the same problem and cannot find anyone to contact. I can log in but says my account is deactivated.it then won’t allow me to reapply as states my work email is already been used? please help 

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Lisa1102 by Visitor
  • 109 Views
  • 2 replies
  • 1 Helpful

Resolved! Inclusive extras

My inclusive extra says it is active but I have not been contacted with how to login - how long should this take?