Offers & Add-ons

Discussions around EE offers and add-ons

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The Free CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

Cont.JPG PAYG.JPG XRaySpeX_0-1689299578566.jpeg
XRaySpeX by Grand Master
  • 60356 Views
  • 57 replies
  • 123 Helpful

Unable to access work email for NHS 20%

My wife is an EE account holder signed up to perks and I have 30 days to get a NHS 20% code. However, my wife is currently on maternity leave and doesn’t have any access to her work email.Is there any way to fix this? Surely it would be unfair for my...

Apple tv 6 month trial

Does anyone know why the offered apple tv 6 month trial sends me to the generic apple website where only a 7 day trial is offered? How do I activate the 6 month trial?

Jeff111 by Investigator
  • 118 Views
  • 6 replies
  • 0 Helpful

EE Perk Account Deactivated

Hi, my EE Perks Account has been deactivated as says the following message "Your account has been deactivated as your registration was not completed within the allowed time frame"I have tried a password reset but it still says deactivated. Thanks for...

Alcocky by Investigator
  • 1272 Views
  • 35 replies
  • 0 Helpful

EE PERK

Hello! I can’t get onto my ee perk account. I have used it in the past and now can’t login. My NHS email is definitely verified, I have reset my password and it won’t accept it, says ‘we were unable to reset your password please try again’

Ly0031 by Visitor
  • 34 Views
  • 1 replies
  • 0 Helpful

Resolved! Unable to use Apple Music Smart Benefit. Please help

I've just renewed my EE contract and chose to pay the extra to have Apple Music as a Smart Benefit. I received my EE text to say the benefit was active. However, when I go on to activate this and link my account I get the following error in the Apple...

hawkerpaul by Established Contributor
  • 19052 Views
  • 121 replies
  • 13 Helpful

Netflix

I have Netflix as an add on but have not received a link to activate 

Cato577 by Visitor
  • 282 Views
  • 3 replies
  • 1 Helpful

Apple tv

Had an Apple TV add on free for 6m which I cancelled in Dec before the 6m was up and now I have started being charged for it? Surely they know I don’t have it 

Dolly13 by Visitor
  • 57 Views
  • 1 replies
  • 0 Helpful

All rounder plan

Hello,  I am trying to take out a new contract and it’s coming under the all rounder which states I get a free inclusive add on. When I click TNT the £20 a month is being included. Is this right? Or do I leave the ad ons and then activate the free ad...

NLTFC by Investigator
  • 99 Views
  • 3 replies
  • 0 Helpful