International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...
So I've been a customer since 2019 and I've had tech add ons in the past, a Nintendo switch, Xbox series s and a ps5, all are paid off by the way, but now I want to add a ps5 pro and maybe a gaming laptop but no matter which contract I try to add the...
Hello,I used to have a SIM only plan which included the Google One add-on and was activated successfully. I've since downgraded to a plan without any add-ons, however the Google One plan is still showing as active in my Google Account. I'm unable to ...
Last Friday I upgraded my handset to the Honor V3, on Saturday I called up and added on the EE perk which gave me 20% off the price. I decided that I didn't like the handset so sent it back, when the upgrade was reversed I ordered the Magic 7 Pro, Fr...
Disappointed to find out EE perks use cannot happen if you trade in phone for early upgrade this was not made clear when going for a more expensive contract in order to enable earlier upgrade.
Hi,I have tried activating my TNT sports account as my inclusive extra but I am receiving a "Technical Difficulties" error when I enter my mobile number and the PIN code sent to my mobile.I have tried both using my mobile and a laptop browser to no a...
I have Apple one as a free add on but can’t activate it on my phone. Just keeps telling me I need a subscription for whichever service I try. Why? What have I done? Who did I upset?
I have a contract for 2 mobiles, 1 of which ends in June and its no longer needed.There are two add ons attached to the one ebdung in June. What happens to those if I end the contract ? Do they transfer over to the other mobile number or do I have to...
Hiya I am trying to login to my nhs perks but it won't let me , I have tried to reset my password but havnt received the email I have tried both my personal account and nhs account, could anybody help please
Hi - I used the 3month free apple tv add on last year, and have continued to subscribe via my ee account. The add on has come back on my account, and it looks like I can use it again, but I don't want to cause any billing problems, or end up subscrib...
Why has the cost of the roam abroad pass increased from £10 (August 2023) to £25 now? If I am away from home on either side of my billing date then I will be charged twice. Why should my billing date affect how I am charged? How can EE justify the ma...
