23-05-2026 07:20 AM
The lack of online access to my account is now becoming intolerable and does not comply with UK law for Business
Legal Position
As a supplier of services, you are required to issue valid invoices in accordance with UK law, including: VAT Act 1994 & VAT Regulations 1995. Where VAT is charged, a valid VAT invoice must be provided, containing prescribed information (including VAT number, supply details, and accurate charges). Consumer Rights Act 2015 / Supply of Services principles
Services must be provided with reasonable care and skill, and billing must be transparent and accurate. Companies Act 2006 (where applicable to business accounts). Requires proper record-keeping and financial transparency in business transactions. Your failure to provide correct invoices places me in a position where I am unable to:
Verify charges
Maintain accurate financial records
Meet any applicable accounting or tax obligations