I have been purchasing a mobile upgrade online. The page failed to load at exactly the point when I was paying for the upfront cost of the phone. I can't work out how to tell if that payment went through or not, and I don't know if the payment for the plan had already been taken. They're not showing up on my account yet. Is there any way to check? What can I do if one of the payments went through and the other didn't? Calling 150 just sent me round in pointless circles for 15 minutes.
(I am currently locked out of online banking, for extra fun.)
