Post here to ask/answer questions about Digital Home Phone services.
We have a video covering how to setup and connect a variety of phone types to your Smart Hub. This covers corded, cordless and EE digital home phones. This works if you have a BT digital voice phone or adapter, as well with most third party devices. ...
My 94 year old mother (who has dementia) is with EE for land line and recently received an email about the new digital service. She will require a new hub but the link on the email to get one doesn’t work. We’re not near to a shop and I can’t find an...
Since EE upgraded me from 4G to 5G and issued me a hybrid mobile/landline device to replace my old landline (which worked perfectly), my answerphone no longer records messages, but they get diverted to BTs answerphone. I now have to ring 1571 to find...
My handset has unregistered itself. Have followed all the instructions to sort it. How on earth do you actually get to speak to an EE human being?
Dealing with EE to get my 88-year old mother’s BT landline number transferred to her new EE Digital Voice phone has been absolutely horrendous. She has now been without her regular telephone number for over a month, despite being repeatedly assured t...
Just done the same a few weeks back. We went across on the same call package as under Plusnet and I've seen the first direct debit come through from EE and it is the same as it was under Plusnet. There is just one oddity which is a small DD charge (a...
Hi. I switched from Sky to EE with both Fibre broadband & Digital phone line included which was ordered on 21st June 2026. Work was carried out on the 7th July with the fibre side of things absolutely amazing but so far the phone line is still not wo...
Just moved over from Plusnet FTTC & landline to EE with digital phone. It's gone relatively smoothly, and my phone is working correctly but I'd like to know what call charges there are, if any.Searching the EE site for call charges led me to loads of...
I have had two scam calls two days in a row…both claiming to be from the fraud dept of my bank… When I asked which bank I use he couldn't tell me…then said he was phoning from the bank of England! I have blocked both numbers… however… I have read a...
IF…I wanted another phone line installed upstairs…how much would this cost me?
Since moving toEE my home phones have not been reliable, losing power very quickly and now will not record any incoming. message from voicemail. I still need this phone for business. I cannot change the recorded message which came with the package to...
