Post here to ask/answer questions about Digital Home Phone services.
We have a video covering how to setup and connect a variety of phone types to your Smart Hub. This covers corded, cordless and EE digital home phones. This works if you have a BT digital voice phone or adapter, as well with most third party devices. ...
When a bank or whoever rings and asks to enter a PIN on the keypad (on a BT 8500), it doesn't work. Also saying the PIN doesn't work as the automated voice suggests trying. This is another in a long line of faults, the very same thing was meant to be...
How do I get rid of the green message light on my landline phone when there are no messages?
Hi,Im wondering if it is possible to remove the box below the open reach box as I don’t have a house phone? There is a little cable connecting the 2 boxes though, or is this a job for an EE engineer? Thanks in advance
I currently have a pay as you go digital voice/full fibre brodband package with EE and my contract ends on 16th November 2025. When I tried to get a quote for broadband from Vodafone they asked if I wished to keep my current landline number, which I...
We've had broadband and digital home phone for c1 year now (was BT before so just migrated over)Phone has always worked fine until about a month ago - no dial tone so cannot dial outYou can ring it but rather than it announcing which number is callin...
We had Full Fibre installed 2 days ago. Our landline phone can only dial out but anyone calling in gets an unobtainable tone. EE sent a new hub but that's worse! Just get a message with no dial tone and still no incoming calls. Put the original hub b...
HiI have have FTTP.So Digital Home is a rolling 30 day contract and to cancel it you have to give 30 days notice.To port/move my number to another 3rd party VOIP provider, what is the best route?1a. Contact EE, give notice/request cancellation1b. Aft...
I need to free up some space on my phone so I can block nuisance calls by pressing the red button. However a recorded message tells me to access my account on line and do it that way. I have tried this but have failed. Any ideas please TMB1943
I have a faulty EE Digital Voice Phone which I have trying to resolve through the EE helpline for a number of months now with no avail, as a last resort EE said to get a corded phone (rather than wifi), I went to the added expense of this and it work...
Hello,I have the following issue with Digital home phone, in settings and sound and then under ringing the is not available, Has reset the phone but no good.Any help would be appreciated Thanks
