Digital Home Phone

Post here to ask/answer questions about Digital Home Phone services.

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Forum Posts

How to set up your Digital Home Phone

We have a video covering how to setup and connect a variety of phone types to your Smart Hub. This covers corded, cordless and EE digital home phones. This works if you have a BT digital voice phone or adapter, as well with most third party devices. ...

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JordanTA by EE Knowledge Specialist
  • 14058 Views
  • 21 replies
  • 2 Helpful

Resolved! How much!

Just moved over from Plusnet FTTC & landline to EE with digital phone. It's gone relatively smoothly, and my phone is working correctly but I'd like to know what call charges there are, if any.Searching the EE site for call charges led me to loads of...

Geriatrix by Investigator
  • 479 Views
  • 18 replies
  • 6 Helpful

Scam calls

I  have had two scam calls two days in a row…both claiming to be from the fraud dept of my bank… When I asked which bank I use he couldn't tell me…then said he was phoning from the bank of England!  I have blocked both numbers… however… I have read a...

JJ818 by Investigator
  • 346 Views
  • 7 replies
  • 1 Helpful

Extra line?

IF…I wanted another phone line installed upstairs…how much would this cost me? 

JJ818 by Investigator
  • 142 Views
  • 2 replies
  • 2 Helpful

Home phone

Since moving toEE my home phones have not been reliable, losing power very quickly and now will not record any incoming. message from voicemail. I still need this phone for business. I cannot change the recorded message which came with the package to...

Resolved! DV Over non-Full Fibre

Is it possible to have DV over FTTC or even ADSL? The VoIP signals can still come over copper to the home & all it would need is simple modem router with an integrated DECT base station &/or a phone socket.

XRaySpeX by EE Community Star
  • 1644 Views
  • 14 replies
  • 3 Helpful

BT 4600 phone - caller I’d not working

Hi I have just purchased a BT 4600 telephone and caller I’d does not work. I currently have it plugged in to the phone socket on the wall. However I am thinking I need a new router so I can plug it in to that. Is this correct and how do I get a new r...

Isabelh2 by Visitor
  • 106 Views
  • 3 replies
  • 2 Helpful

Resolved! Incomplete landline porting

I am writing this on behalf of my elderly neighbour, who has been left completely stranded by EE. Her landline has been completely broken for over two weeks due to a network glitch which does not allow any incoming calls. This is a critical line that...

Resolved! New digital landline has stopped working

I have a new EE internet and digital home phone. All was connected and working, (by an EE technician) and the internet is still fine but the landline is down and has been for a couple of days. I cannot receive or make calls. I have restarted my route...

Resolved! Condidering EE Digital Handset

Whilst I have cordless phone which certainly should be compatible ,I am considering an EE Digital Handset as I believe it is a bit easier to set up.  However do not seem to be any on EE shop ,found this one on Amazon-I assume it would be ok.  https:/...

Resolved! Motorola FW500 - analogue or something else?

My elderly mother-in-law is about to get switched from PlusNet to EE in a fortnights time, as we want her to retain her landline. She is completely blind in one eye and partially sighted in the other and really struggles with any tech such as phones....