Digital Home Phone

Post here to ask/answer questions about Digital Home Phone services.

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Forum Posts

How to set up your Digital Home Phone

We have a video covering how to setup and connect a variety of phone types to your Smart Hub. This covers corded, cordless and EE digital home phones. This works if you have a BT digital voice phone or adapter, as well with most third party devices. ...

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JordanTA by EE Knowledge Specialist
  • 11629 Views
  • 21 replies
  • 2 Helpful

Resolved! Digital phone switch

Hi my digital phone switch is due to happen today (Wed 23nd April) but I won't be back to my house till Friday 24th April. Can I assume it'll be OK to connect everything on Friday without my contract being suddenly ended tonight? I found information ...

M0ags1e by Explorer
  • 466 Views
  • 3 replies
  • 0 Helpful

Landline

My landline is not working properly since I changed over from Plusnet. There are folk who cannot get through when they phone from their landline and others from there mobile.,

Resolved! Block/Deactivate SMS to Landline

Hello, is there a way to completely reject sms, at all times, from being received by (digital/voip) landline?I tried calling the number for adjusting the settings but it only allowed me access to curfew times.There was no option to switch it off, whi...

NotGaz by Investigator
  • 381 Views
  • 1 replies
  • 1 Helpful

Problems EE VOIP Digital Voice Decor 110 phone

My mother has a old BT style Decor 110 phone plugged into an EE Digital Voice adapter. The phone sometimes loses a ring tone and is unable to make calls needing the EE DVA or EE router to be power cycled to get it working again. Would buying a new ph...

mark3099 by Investigator
  • 610 Views
  • 6 replies
  • 0 Helpful

Landline c

My landlune was changed to digital. New hub. All went very smoothly. Was messaged all along nothing would change. When I log into account my plan has ceased and I've apparently been allocated a bill for March that I cannot find anywhere when I log in...

Caller ID says only "External call"

Newly transferred to EE, all working except for one thing. We have a "landline" included (digital phone), using the extra EE plug-in box into which we plug our old analogue line phone, which is our case is a DECT phone and its extensions. We can rece...

Cliff_G by Skilled Contributor
  • 500 Views
  • 1 replies
  • 1 Helpful